What is the cancellation policy?
EFFECTIVE FOR BOOKINGS MADE 6/14/21 AND BEYOND:
For bookings made before 6/14/21:
Resort Fee: There is a resort fee of 16% added to each accommodation rate (subject to change). Wild Dunes Resort is pleased to offer guests a number of services inclusive in the Resort Fee:
Tax Information: The current sales and accommodations tax percentage is 14%, which is subject to change without notice.
Rate Information: All rates are subject to availability and may change without notice. Rates do not include taxes/fees: Sales and Accommodations taxes 14%, Resort Fee 16% (listed above, subject to change). Meeting and conference group attendees are also charged the group amenity fee of 16%, which is subject to change without notice.
Check-In Time: After 4 p.m. Boardwalk Inn guests may check-in at the Boardwalk Inn front desk; Sweetgrass Inn, and Residences at Sweetgrass Inn guests check in at Sweetgrass Inn's front desk. Residences at Sweetgrass and Homes and Condos guests check in at Sweetgrass Inn.
Check-Out Time: By 10 a.m. in Homes and Condos. By 11 a.m. in the Boardwalk Inn, Sweetgrass Inn, and Residences at Sweetgrass. A late departure fee may be assessed for departures after aforementioned times.
Date Changes: Change in arrival or departure date is considered a cancellation of those dates.
Supplies in TVWD Studios and Suites and Wild Dunes Homes and Condos: Towels, linens, fully equipped kitchen. Starter supply of toilet tissue, bath soap, liquid dish soap, paper towels and dish washing detergent.
Housekeeping: (November 2021 Update) Please be advised that daily housekeeping services have been suspended until further notice. We’re always happy to bring you what you need – just text us or dial zero. The Resort may intermittently be required to flex or suspend offerings due to inclement weather or pandemic-related challenges, with regards to staffing and product availability. Thank you for your patience as our industry continues to recover and rebuild.
Sweetgrass Inn, Boardwalk Inn and Residences at Sweetgrass Housekeeping Information: Daily Housekeeping services have been suspended.
Wild Dunes Home and Condo Housekeeping Information: Stays under seven nights receive a departure clean only. Stays of seven nights receive a complimentary mid-week cleaning. Stay of eight or more nights receive a departure clean only. Rate includes Arrival/Departure Housekeeping. Housekeeping services in addition to those already provided are available upon request for an additional fee.
Wild Dunes Home and Condo Considerations: Certain areas in the rental units are reserved for the exclusive use of the property Owner and will not be available for rental use. Guest agrees to indemnify the rental Owner and Wild Dunes Resort for any damages to the premises, including damages to furnishings and household items. Fees starting at $350 will be assessed if damages are incurred.
Pets: Sorry, no pets are allowed. Fees starting at $350 will be assessed if pets are found in the accommodation.
Smoking: Smoking is not permitted in any rental units. Fees starting at $350 will be assessed if smoking occurs in the accommodation.
Outdoor Grilling: Outdoor grilling in rental units is strictly prohibited by local fire codes.
Vehicles: Motor homes, boat trailers, personal watercraft, motorcycles and other two wheeled motorized vehicles are prohibited within the gates of Wild Dunes in keeping with community rules. Wild Dunes Resort makes no provision for parking/storage of these vehicles. For overnight guests traveling on motorcycle, the Wild Dunes Resort Guest Experience team can assist with parking arrangements with advance notice. Please reach out to our Guest Experience team ahead of arrival to make arrangements.
Personal Items: Wild Dunes Resort is not responsible for the loss of any personal items or valuables. Safety deposit boxes are available upon request.
Balconies: Please refrain from hanging clothing or towels from the balconies, windows or railings in accordance with the Wild Dunes Community Association regulations.
City of Isle of Palms Ordinances: Isle of Palms noise ordinance requires that "quiet time" is in effect Sunday through Thursday from 10pm-10am and Friday and Saturday from 11pm-10am and includes noise restrictions on stereos, televisions and any other noise. Alcoholic beverages are not permitted on the beach and public streets. Guests will not exceed the occupancy limits of the accommodation as outlined in the Isle of Palms Livability Laws. Beach fires and fireworks are prohibited due to fire hazards. Beach chairs, umbrellas and tents left unattended on the beach after sunset may be disposed of by the City. For safety, guests are asked to refill any beach holes they may dig.
There's an abundance of award-winning cuisine in the Isle of Palms and Charleston area and Wild Dunes Resort is no exception. Experience seasonal menus featuring local and sustainable cuisine at our onsite restaurant Coastal Provisions. Enjoy poolside favorites at Beachside Burgers & Bar (open seasonally), or have a home-style family dinner delivered right to your door.Reserve at Coastal Provisions Reserve at Billy G's Smokehouse Reserve at Huey's Southern Eats Order Groceries from Hudson's Market
Whether you're a Resort guest, a local or a visiting golfer, South Carolina's finest golf awaits you at Wild Dunes Resort. Our courses are open to the public, so book a round below or call 855.998.5351.Book a Tee Time
The Spa at Sweetgrass is a world-class spa with an array of locally-inspired, truly authentic wellness experiences- from massage therapy and facials to body treatments, wellness classes, and more.Book Now