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COVID-19 Travel Updates: Learn about our recent changes >

  • Face masks or coverings are required in all public areas at all Hyatt hotels globally, with some exceptions Learn more
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    COVID-19 Travel Updates: Learn about our recent changes >

    • Face masks or coverings are required in all public areas at all Hyatt hotels globally, with some exceptions Learn more
    • Our Global Care & Cleanliness Commitment focusing on safety and wellbeing
    • Enhanced cancellation flexibility for existing reservations and future travel
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    family walking on beach, bright blue

    COVID-19 Health & Safety Precautions

     


    Social Distancing & Masks Required

    • Masks are required in all public spaces for the foreseeable future at Hyatt properties, and as required across the island by the City of Isle of Palms. Masks are not required while eating, drinking, golfing or swimming, but CDC-recommended social distancing should be observed.
    • 6’ social distancing is required of guests & colleagues across the Resort & groups of 3+ may not gather unless from the household.
    • Plexiglass shields have been installed in many areas to ensure safe social interaction.
    • Many thoroughfares have been converted for one-way passage, with clearly marked Enter/Exit signs.
    • Public space etiquette, including within elevators, includes capacity limitations. Signage is placed throughout indicating 
    • Many spaces have been carefully configured to limit gatherings. Flexibility in furniture configurations is not currently permitted.
     

    Sanitation & Housekeeping

    • We partnered with a third-party COVID-19 response team to develop & execute enhanced COVID-19 health/safety protocol, complementing comprehensive guidance from Hyatt’s team focused on operations during the pandemic.
    • All areas of the resort are being rigorously & frequently disinfected with EPA-approved disinfectants and electrostatic foggers. Electrostatic technology disperses charged droplets that actively attract to surfaces and crevices for complete coverage, killing 99.9% of bacteria, including coronaviruses, within 5-seconds of deployment.
    • Safety precautions & disinfecting technology we have implemented at the Resort are the most comprehensive & effective among vacation rental agencies and hotels in our area.
    • Between stays, accommodations have a standard 48-hour rest period. Our colleagues wear full PPE when the unit is serviced.
    • Mid-stay housekeeping services have been suspended to reduce contact between guests & colleagues.
    • Procedures will continue to evolve to meet the changing landscape, based upon current health conditions and CDC/government regulations. 
    • Some items have been removed from accommodations for safety. These are available upon request and include:
      • Water glasses
      • Restaurant Menus (In-Room dining currently unavailable)
      • Magazines
      • Spa Menu (Spa is currently closed)
      • Channel guide
      • Note pad & pen
     

    Colleague Preparedness

    • Resort Colleagues undergo stringent COVID-19 training developed by Hyatt & a third party COVID-19 to ensure a thorough understanding of safety protocol.
    • Ongoing intermittent COVID-19 testing is required of our colleagues.
    • Temperature checks & pre-shift interviews are required of Resort colleagues each day.
    • A Resort Hygiene team, led by a Hyatt-trained Hygiene Manager, has been implemented to ensure that safety protocol & training is properly executed.
    • Limited Amenities & Updated Hours
    • Contact-free concierge service is available 24/7 by sending requests via text message to 843.620.2162.
    • To ensure optimal social distancing across the Resort, some areas/amenities are temporarily unavailable or are operating with service limitations. For specific hours, CLICK HERE or text message "HOURS" to 843.620.2162.
     

    Dining Safety

    • Restaurants are re-opening in stages with limited services & hours of operation.
    • Resort restaurants are all Palmetto Priority Certified. This state-led program is a formal commitment made by South Carolina restaurateurs to provide a clean and safe environment for their staff and customers to demonstrate the extensive precautions that they are taking to prevent the spread of COVID-19.
     
     

     

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    There's an abundance of award-winning cuisine in the Isle of Palms and Charleston area and Wild Dunes Resort is no exception. Experience seasonal menus featuring local and sustainable cuisine at our onsite restaurant Coastal Provisions. Enjoy poolside favorites at Beachside Burgers & Bar (open seasonally), or have a home-style family dinner delivered right to your door.

    Reserve at Coastal Provisions Reserve at Billy G's Smokehouse Reserve at Huey's Southern Eats Order Groceries from Hudson's Market

    Whether you're a Resort guest, a local or a visiting golfer, South Carolina's finest golf awaits you at Wild Dunes Resort.  Our courses are open to the public, so book a round below or call 855.998.5351.

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    Sand & Sea Salon with Spa Services at Wild Dunes Resort can have you looking great and feeling even better. From manicures and pedicures to massages, facials, and body scrubs - any service in our casual island ambiance will leave you feeling balanced.

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