Are masks required at the Resort?
Masks are required, effective July 27, 2020 for the foreseeable future. Guided by our purpose – to care for people so they can be their best – and following medical expert guidance to help reduce the spread of COVID-19, all Hyatt hotels in the U.S. and Canada will require face coverings within indoor public areas, which include hotel lobbies, meetings and events spaces, restaurants and bars, and fitness centers. Some guests may be exempt from this mandate, including but not limited to guests with medical conditions, guests consuming food or beverages in restaurants, and children under the age of 2.
Additionally, a City of Isle of Palms Face Covering Mandate took effect on July 1, 2020. Face coverings are required in retail & food service establishments, as well as outdoor areas when 6’ social distancing is not possible. Masks are not required while you are eating or drinking, golfing or swimming. The Resort has face masks available if you do not have your own. For full details & mask exceptions, please refer to the City of Isle of Palms website.
What steps are you taking to ensure a safe, sanitary environment at Wild Dunes Resort?
To operate with the highest safety standards, we worked with Hyatt’s team focused on operations during the pandemic, complimented by Hyatt’s collaboration with medical experts from Cleveland Clinic and other trusted industry advisors to fine-tune reopening and COVID-19-era operating procedures. Our precautions will continue to evolve to meet the changing landscape, but stem from three key areas:
At Wild Dunes Resort, we have committed to following the Hyatt Global Care & Cleanliness Commitment, which further enhances existing operational guidance and resources around colleague and guest safety and peace of mind. This multilayered commitment builds upon existing rigorous protocols and includes an accreditation process by the Global Biorisk Advisory Council (GBAC); colleague training and support resources; and a cross-functional working group of medical experts and industry professionals that will contribute to various aspects of the hotel experience.
Hyatt has introduced GBAC STAR(TM) accreditation through a performance-based cleaning, disinfection and infectious disease prevention program that will focus on establishing hotel environments that are sanitary, safe and healthy. The GBAC STAR(TM) accreditation will include detailed training at more than 900 Hyatt hotels worldwide, and Hyatt intends to complement this with regular internal and third-party auditing. GBAC is a division of ISSA, the worldwide cleaning industry association, and is composed of leaders in the area of microbial-pathogenic threat analysis and mitigation, designed specifically to deal with biological threats and real-time crises like the COVID-19 pandemic.
Finally, Resort restaurants are all Palmetto Priority Certified. This state-led program is a formal commitment made by South Carolina restaurateurs to provide a clean and safe environment for their staff and customers to demonstrate the extensive precautions that they are taking to prevent the spread of COVID-19.
Why are some areas of the Resort temporarily closed?
Ahead of our reopening, we are worked with Hyatt’s team focused on operations during the pandemic, complimented by Hyatt’s collaboration with medical experts from Cleveland Clinic and other trusted industry advisors to fine-tune reopening and operating procedures. As a leader in the industry, you can trust that we have set the highest standards for safety.
What COVID-19 rules are in place for Isle of Palms?
Masks are required by the city in all areas where social distancing is not possible. Currently, public street parking outside the Resort gates is heavily restricted by the city of Isle of Palms, and groups of 3+ may not gather (unless staying in the same household). Complete information & latest city updates are available on the City of IOP website: https://www.iop.net/
Which items have been removed from my accommodations for safety? (Available by request)
There's an abundance of award-winning cuisine in the Isle of Palms and Charleston area and Wild Dunes Resort is no exception. Experience seasonal menus featuring local and sustainable cuisine at our onsite restaurant Coastal Provisions. Enjoy poolside favorites at Beachside Burgers & Bar (open seasonally), or have a home-style family dinner delivered right to your door.Reserve at Coastal Provisions Reserve at Billy G's Smokehouse Reserve at Huey's Southern Eats Order Groceries from Hudson's Market
Whether you're a Resort guest, a local or a visiting golfer, South Carolina's finest golf awaits you at Wild Dunes Resort. Our courses are open to the public, so book a round below or call 855.998.5351.Book a Tee Time
Sand & Sea Salon with Spa Services at Wild Dunes Resort can have you looking great and feeling even better. From manicures and pedicures to massages, facials, and body scrubs - any service in our casual island ambiance will leave you feeling balanced.Book an Appointment