Reservation Policies
Deposit
- One night non-refundable deposit, inclusive of tax will be charged at time of booking.
- Stays of 21 nights or longer will be charged a 50% non-refundable deposit inclusive of tax at time of booking.
- For the Christmas/New Year’s period (12/18/21 – 1/2/22): 50% non-refundable deposit will be taken at time of booking, inclusive of tax.
Remaining Balance
- Will automatically be charged on credit card provided 30 days prior to arrival.
- For the Christmas/New Year’s period (12/18/21 – 1/2/22): Balance will be automatically charged 60 days prior to arrival.
- All Reservations will be assessed a 5.74% service fee inclusive of tax. Wailea Beach Villas:
- The Lodge at Kukui’ula: All Reservations will be assessed a $150 reservation fee and $40 daily resort fee inclusive of tax.
- Kauai Luxury Vacation Villas: All Reservations will be assessed a $150 reservation fee and $650 cleaning fee.
Cancellation Terms
- 14 days or more notification prior to arrival, one night’s deposit will be forfeited.
- Less than 14 days notification prior to arrival, Full forfeiture of reservation value: No refunds.
- Stays of 21 nights or more, 60 days or more notification prior to arrival: 50% deposit will be forfeited.
- For the Christmas/New Year’s period 12/18/21-1/2/22:
- Cancellations 60 days or more prior to arrival: 50% deposit will be forfeited
- Cancellation within 60 days of arrival: Full forfeiture of reservation value, no refunds.
Fees:
- All Reservations will be assessed a 5.74% service fee inclusive of tax.
Check-In/Check-Out Times
- Check-in is 4:00pm; Check-out is 11:00am
Travel Insurance may be purchased with our reservations agents to protect your trip against cancellations, interruptions, delays and medical emergencies.
Other Terms & Conditions
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A passport or U.S. government ID and an accepted credit card matching the name on the reservation will be required to check-in.
- We honor MasterCard, Visa, American Express, JCB, Diners Club and Discover
- Wailea Beach Villas additional per person, per day over standard occupancy charge is $50 plus tax.
- Children 12 years and under stay free, but are included in maximum occupancies
- No pets allowed
- Rates are subject to 10.25% Transient Accommodations Tax and 4.17% General Excise Tax
- Rates are subject to a 5.74% service fee on all reservations
- All rates, fees and taxes are subject to change
- All units are non-smoking and outdoor areas may be restricted in accordance with the individual property's Homeowner Association Rules
For reservations, please call (866) 384-1366, or email WBVReservations@destinationhotels.com.
