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Pool service at Wailea Beach

Guest Services

From the minute you arrive at your Wailea Beach Villas residence, we provide everything you need to ensure that your stay at our award-winning resort is as comfortable and convenient as possible. From providing reef-safe sunscreen and beach chaise lounge chairs for your day in the sun to arranging a relaxing in-villa massage session, our Front Desk team is ready to respond to your every need. And for your everyday needs in your villa or penthouse, our guest services team will make sure you’re fully stocked and taken care of, including coffee and tea supplies. In fact, only when you book directly with us will you receive complimentary housekeeping services. Finally, our on-site full-service complimentary Concierge team stands ready to fulfill special requests, including arranging bespoke Maui experiences ranging from private surfing lessons to scuba diving adventures. 

 In-Residence:

  • Gourmet kitchens with top of the line appliances and fully stocked with crockery, glassware and flatware
  • Viking Grill Stations with granite built in to every private balcony
  • Option to pre-stock your residence with groceries for your stay
  • In-residence coffee maker with welcome packet of Maui coffee and condiments
  • Indoor/outdoor living space on your own private lanai (balcony)
  • Housekeeping services
  • In-residence washer and dryer with laundry detergent
  • Unlimited local calls
  • Complimentary WiFi internet access

 

Resort Amenities:

  • Welcome lei greeting
  • State of the art Fitness Facility
  • Elevator access for all residences on the second floor or higher
  • Family Pool with shallow end for younger children and heated spa
  • Oceanfront infinity-edge Adult Pool and heated spa
  • Use of beach chairs, beach umbrellas and casabellas
  • Beach and pool attendants and services
  • Massage services in our oceanfront massage hale near the Adult Pool (fee)
  • Complimentary concierge to assist with activity planning
  • Discount rates at the Wailea Golf courses
  • Bellman assistance
  • Gated property with 24-hour security service
  • Family Room with billiard and ping pong tables (reservation only)
  • Business center
  • Complimentary tea and coffee in the lobby daily
  • Complimentary reef-safe sunscreen at the pools
  • Pool and beach towels
  • Dry cleaning services (fee)

 

RECEPTION DESK
Phone: (808) 891-4500
Email: WBVFrontDesk@wbv-maui.com
Our Front Desk is open from 8 am - 8 pm daily.

CONCIERGE DESK
Phone: (808) 891-4506
Email: WBVConcierge@destinationhotels.com
Our Concierge Desk is open from 9:30 am – 6:00 pm daily

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