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FAQ/Policies

Helpful Information for Your Stay in Vail Residences

Please see the following listing of helpful information and policies for your stay.

  • Guests enjoy access to all resort amenities.
  • Summer Housekeeping Services: light daily service includes providing clean towels, trash removal, making of the beds and replenish supplies, if needed. Linens changed mid-stay for stays of 5 nights or more.
  • Winter Housekeeping Services: full daily service includes providing clean towels, vacuuming, kitchen and bathrooms cleaning, trash removal, making of the beds and replenish supplies, if needed. Linens changed mid-stay for stays of 5 nights or more.
  • Telephones: Private phone lines available with complimentary local calls.
  • Wireless Internet Access: Available in Coldstream, Millrace, Cascades on Gore Creek, Penthouses and Westhaven.
  • Wireless & Hardwired Internet Access: Liftside (units vary)
  • Humidifiers provided in each unit.
  • Answering machines provided in each unit.
  • Pack N Plays plays provided upon request based on availability at no additional charge.
  • Coffee Makers provided in each condominium with filters.
  • Irons / Ironing Boards provided in each unit.
  • Rollaway Beds are not permitted.
  • Air mattresses are available on request (one per unit).
  • Smoking in vacation residences is prohibited.
  • No pets allowed.
  • One assigned covered parking space per accommodation with additional uncovered parking spaces available.
  • Penthouse Parking fee is billed upon check out.
  • Fireplaces are gas or wood burning with wood provided
  • Each residence has a fully-equipped kitchen.
  • Paper towels, toilet paper and tissue boxes are provided in every unit.
  • Washer / Dryer provided in each unit with detergent available.
  • Toiletries including bar soap, shampoo and lotion are provided in each bathroom.
  • One hairdryer is provided in each bathroom.
  • On call shuttle between condos and hotel available along with hotel shuttles into Vail and Lionshead Villages.
  • Concierge Services are available through the hotel.
  • Ski Storage is available at The Ski Valet & Concierge next to Chair Lift #20.
  • Guests have access to Aria Fitness Club and The Spa at Hotel Talisa.
  • Room Service is available with menus located in the in-residence directory.
  • Private vacation home and condo rentals are subject to a 7.5% resort fee per home, per night. Resort fees are subject to change.
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DISTINCTIVE DINING & RESTAURANTS IN VAIL

Food and drink celebrate the culinary heritage of the Colorado Rockies and the Alps. This delicious blend of cultures echoes Vail’s own heritage, modeled after the Alpine town of Zermatt, Switzerland.

Open all day, Gessner, the 3-meal Vail, Colorado restaurant is open breakfast through dinner, showcasing authentic flavors from the Colorado Rockies and the European Alps.

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