Looking for a company to successfully manage your Vail vacation rental for you? Vail Residences at Cascade Village has been managing properties in the Vail Valley for over 30 years with a strong local understanding of the ever changing market and fulfilling our condominium owner's desires. Our professional, full-service, rental management program includes front desk, housekeeping, maintenance and 24-hour emergency services. We would love to answer any questions you may have about our vacation rental management program.
Please call us at 970-476-6106 for more information on our vacation rental management services.
Introducing the Hyatt Residential Management Owners Program
As a Vail Residence at Cascade Village owner with your unit in Hyatt’s rental pool, you can participate in the Hyatt Residential Management Owners Program, launching on March 1, 2020. It gives you access to exceptional benefits like World of Hyatt membership with elite Globalist status. Plus, you get a special Hyatt Owners Rate at 900 hotels around the world – including Destination Hotels and other great brands like Andaz, Thompson Hotels, Hyatt Regency and more. Read more here >
Vail Residences at Cascade Village owners receive benefits at Grand Hyatt Vail.
AN INTRODUCTION TO OUR RENTAL PROGRAM
As you consider your options for a property manager, we want to make you aware of the advantages we offer our owners and guests.
Vail Residences at Cascade Village has been a presence in the Vail Valley for more than 30 years. We live, work, and play here. Our inspired people and our culture are a part of this place and we are simply the best in class, with the right expertise to drive results.
Long a part of the independent Destination Hotels portfolio, we are also now a part of the Hyatt family of brands, within their newly created Independent Collection. The benefits of joining with Hyatt are myriad – both in terms of personal benefits to you, the owner, as well as the business benefits that come with a Global family of brands.
There are more than 2,500 privately owned residences in the Destination Hotels portfolio, but the one we are most concerned with is yours.
Maintenance
As an owner, you have high expectations for the maintenance and care of your home. Vail Residences at Cascade Village employs a well-trained team of experienced maintenance engineers. This team performs regular preventative maintenance inspections to ensure your condo remains in good repair. They also respond to guest needs should there be any issues during their stay. We maintain the area’s largest 24-hour maintenance staff, all of whom are based locally. Should your residence require work that is beyond the scope of our staff, we will arrange contracted labor.
Housekeeping
For rental occupancy, our housekeeping services include maid service, linens and supplies. Unlike most of our competitors, we provide services to rental guests at our cost, allowing us to inspect the unit and ensure the guest is properly caring for your home. Spring and fall cleans are conducted annually and may include, drapery cleaning, carpet cleaning, furniture & fixture repairs, interior painting and other services consistent with high standards of first quality resort rental property.
Communication
Communication is key to providing reliable, high quality care for your home. Our dynamic team ensures that your condo is in perfect working order and is maintained in a fashion that is consistent with guest expectations and your pride of ownership, while enhancing the long-term value of the property. We have an online owner portal that gives you 24/7 access to your monthly statements, calendar of use, maintenance and housekeeping work-orders, and more. And we are always happy to simply jump on the phone and talk about your unit. One of the benefits of being on-the-ground in Vail is that our team knows what is going on with each individual residence.
Owner Relations
Our dedicated owner relations manager will work with you personally to leverage the uniqueness of your property. She stands ready to enhance your lodging quality assurance (LQA) rating and the guest’s experience by passing along discounted pricing offered by our strategic sourcing and procurement partnerships, and local vendors alike.
Marketing
Our marketing efforts are among the best in Vail. Our team executes a multi-channel strategy that includes branding, email marketing, e-commerce, reputation management, public relations, and social media. Our dynamic revenue optimization team is spearheaded by the Director of Revenue Strategy, plus we have a central reservations office on site that is open seven days a week.
Additionally, our sales and marketing efforts are supported by Hyatt, including the selling power of the Hyatt Global Sales Force. Our integration into the overall Hyatt brand creates awareness and opportunity with a global reach.
On-Site Assistance
Beyond checking guests in, our front desk agents are on-site and more than happy to help owners and guests alike with making recommendations and reservations for activities and restaurants in the area. In conjunction with Grand Hyatt Vail, we have a team of front desk agents that are accessible to owners and guests 24/7. This includes assistance with late night check ins, maintenance issues, emergency situations, or simply answering questions.
Thank you for considering us for your property management needs. We welcome the opportunity to serve you.
