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    COVID-19 Travel Updates: Learn about our recent changes >

    • Face masks or coverings may be required in all public areas at Hyatt hotels Learn more
    • Our Global Care & Cleanliness Commitment focusing on safety and wellbeing
    • Rates with cancellation flexibility for existing reservations and future travel
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    Questions and Answers

    DOES SUNCADIA HAVE WEDDING MENUS?
    Yes, the Suncadia Wedding Menus are available here.

    CAN I USE OUTSIDE VENDORS?
    Your Catering Sales Manager is happy to share a list of preferred vendors, such as wedding coordinators, florists, entertainment (band/DJ), photographers, lighting and specialty linen companies. Suncadia must provide all food and beverage.

    WHAT IS INCLUDED IN THE VENUE FEE?
    Venue space for ceremony and reception/wedding servers, china, silverware, glassware, food and beverage set up and tear down, tables, chairs, and white linens. Please inquiry to your Catering Sales Manager for specific sizes and styles.

    WHAT IF IT RAINS?
    We do provide one indoor weather back up space for any wedding events outside in case of weather changes. If you have both the ceremony and reception outside the back-up space will be for both events. We will wait until 10:00 AM the day of the event for you to make a final decision about whether to move inside or stay outside. There is no additional fee for moving your event before this deadline.

    REHEARSAL
    We reserve rehearsal space 30 days prior to your wedding at a mutually agreed upon time We cannot guarantee rehearsal space to be in the same areas as the ceremony but will do our best to accommodate this request

    CAN WE BRING OUR OWN CAKE?
    You are welcome to use an outside vendor for cakes. We do require that it comes from a licensed bakery.

    PAYMENT & DEPOSIT POLICY
    If you choose Suncadia, we require a signed contract and a non-refundable advanced deposit in order to guarantee your reservation (50% of the food & beverage estimate and venue fee). Until the full deposit is received, all space reservations are considered tentative and are subject to release. A prepayment of the estimated balance with a 20% contingency for all food & beverage is required 7 days prior to event date. The deposits are non-refundable and non-transferable.

    DO YOU REQUIRE A ROOMING BLOCK?
    We do require a room block to be booked with each wedding at Suncadia. There will be a minimum room guarantee set based on group event needs and date. All weekend stays require a two night minimum and holidays require a three-night minimum.

    CAN WE STORE CAKE & FLOWERS AT THE LODGE?
    Please arrange for day of delivery of your wedding cake and flowers. During peak season refrigerator space is limited, please inquire with your florist and baker about delivering the items needed.

    DO I NEED A WEDDING PLANNER?
    We do require at least a “day of coordinator” to ensure that your day runs smoothly for you. This coordinator is the main contact for all vendors, help set up event décor, “go to” person during your ceremony & reception and makes sure that all décor is put away for you. Your Suncadia Catering Sales Manager is responsible for ordering your food and beverage and making sure space is held according to your wedding/dinner/reception times.

    DO YOU OFFER SHUTTLE SERVICE?
    We do have transportation services available within the resort. If you would like to reserve a shuttle at a specific time for your group, your Catering Sales Manager can arrange this service for $7 per person round trip (limited to Suncadia property). If you need a recommendation for the private shuttle service or airport shuttle, let us know and we can provide you with some great vendors!

    AUDIO VISUAL & SPECIALTY LIGHTING
    PSAV is on property and quotes are available upon request.

    IS THERE A SERVICE CHARGE?
    A 24% service charge and 8% WA State Sales Tax will be added to all food and beverage charges. The service charge is not a gratuity and is not distributed to service staff it is used to cover operating and administrative expenses. Food & Beverage minimum will need to be reached without service fee and tax. Added gratuity is at the guest’s discretion.

    INSURANCE
    We require that you carry a million-dollar insurance policy naming us additionally insured for your big day.

    GUARANTEE
    It is necessary that the Catering Sales Manager be informed of the final number of guests who will attend the event must be determined at least 4 full business days prior to the event. This number will be a guaranteed minimum, not subject to reduction, and charges will be made accordingly.

    HOW EARLY CAN WE GET IN TO SET UP?
    We will confirm your set-up time one month prior to the wedding date.

    CAN I BRING MY OWN WINE?
    Yes! There is a $25 corkage fee applied to each bottle opened.

    WHAT ABOUT FLUFFY? CAN HE COME?
    We love dogs! We have a select amount of pet-friendly rooms and homes. Please note, pet-friendly rooms carry a $75 nonrefundable pet fee per stay, and the pet-friendly homes carry a $150 non-refundable pet fee per stay.



     

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