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COVID-19 Travel Updates: Learn about our recent changes >

  • Face masks or coverings may be required in all public areas at Hyatt hotels Learn more

    COVID-19 Travel Updates: Learn about our recent changes >

    • Face masks or coverings may be required in all public areas at Hyatt hotels Learn more
    • Our Global Care & Cleanliness Commitment focusing on safety and wellbeing
    • Rates with cancellation flexibility for existing reservations and future travel
    Suncadia Covid-19 Updates
    covid frontdesk

    Suncadia Covid-19 Updates

    The safety and wellbeing of our community, guests and team members, is a top priority. Resort pools, Glade Spring Spa, restaurants, and outdoor activities are all currently operating within the outlined government restrictions. For resort updates, please click the link below.


    This is a rapidly changing and sensitive situation, as we pay close attention to the Washington State Governor mandates and the Kittitas County Department of Health, we will provide the most up to date information we have regarding resort operations on this page. 


    Suncadia Resort has achieved a GBAC STAR facility accreditation from the Global Biorisk Advisory Council. This is a division of the ISSA, World Wide Cleaning Industry Association, and GBAC STAR ensures that hotel are implementing the highest standard of cleaning, disinfection and infectious disease prevention protocols. 



    SUNCADIA RESORT - Operational Plan

    SUNCADIA RESORT - Our Commitment to You

    Hyatt Covid-19 Travel Update

    Hyatt Global Care and Cleanliness Commitment



    Reconnect with Suncadia, when you are ready. With a variety of room accommodations there is an option for everyone. 





    In keeping with state & local COVID-19 laws, pool occupancy is limited per pool & sanitizing breaks are included in pool hours. Given current government restrictions, we appreciate your patience and understanding while these amenities operate in a new capacity.



    • The Indoor and Outdoor pool are both open, the Outdoor Pool is now being heated to 97 degrees. A perfect temperature for crisp Fall and Winter pool experience. 
    • Pool Access: Reservations give you access to the outdoor and indoor pool during your allotted session time. Only available to registered Suncadia guests. Limited Reservations available within 2 days (48 hrs) of arrival, first come first serve. Due to occupancy restrictions, pool reservations are required by advanced reservation only, no walk-ups. Each guest is only allowed ONE swim/pool session per day (at either pool).  Guests will receive an email 48hrs prior to arrival with pool registration information included.


    June 1-17

    SESSIONS: 10am-12pm, 12:30-2:30pm, 3-5pm, 5:30-7pm
    SLIDES: Fri, Sat. & Sun 10am-7pm

    June 18-Sept. 5
    SESSIONS: 10am-11:30pm, 12-1:30pm, 2-3:30pm, 4-5:30pm, 6-7pm
    SLIDES: Daily 10am-7pm

    FITNESS CENTER: Open Daily, 6am-7pm

    • Reservations are available every hour on the hour (45 min reservations) 
    • While working out we ask that you use the provided sanitation towels to thoroughly wipe down equipment before and after use.
    • Cardio Equipment is presently limited to every other machine to maintain social distancing


    The lodge pool is open to lodge resort guests only. This pool is operating at limited capacity and guests must follow government restrictions as outlined below. This is first come first serve, and advanced reservations are not needed.
    HOURS: 8am – 10pm 


    The Nelson Farm Pool

    June 1-17
    SESSIONS: Friday-Sunday: 10am-12pm, 12:30-2:30pm, 3-5pm, 5:30-7pm

    June 18-Sept. 5
    SESSIONS: 10am-11:30pm, 12-1:30pm, 2-3:30pm, 4-5:30pm, 6-7pm



    Massage, Skin and Nail services are being offered. Due to government restrictions the relaxation areas, sauna, and steam are closed. Soaking pools and locker room facilities are open for registered spa guests only. For all details on spa operations and reservations click here.



    There are many outdoor recreation options and activities available during your visit. Due to capacity restrictions, Ice skating  and rope-tow inner tubing are only available for resort guests and owners and will not be open to the public or non-rental guests. We thank you for your patience as we work diligently to offer these services to you and your family.




    Suncadia Trails and Paths are open for use. Dawson and Battista playgrounds and open spaces are currently open, for groups of 50 or less. During the use of these amenities, social distancing standards must be practiced.





    DINING (on-property)

    PORTALS Restaurant 

    Dine-in now available, at limited capacities. Hours of dine is are outlined below, to-go options are still available during this time. Times when dine-in is not available, to-go options are available. Currently we are not taking reservations, dine-in is available first come, first serve. Maximum table size of 6 guests. Guests must wear a mask when not eating or drinking. *Delivery options are available for an additional fee.

    Dine-In Hours:

    • Breakfast: 7:00am-10:30am
    • Lunch: 11:00am-3:00pm
    • Dinner: 5:00pm-9:00pm

    TO-GO Hours,
    • Breakfast: Sun-Sat, 7:00-10:30am
    • All Day Dining: Sun-Sat, 11:00am-9:00pm

    TO ORDER TO-GO, CALL 509-649-6473

    The Stovehouse Click Here for More Information.

  • Thursday: 5:00pm-8:30pm
  • Friday-Saturday: 11:00am-8:30pm
  • Sunday: 11:00am-6:00pm

  • Fifty-6 Degrees Lounge
    Friday-Sunday 12:00pm-CLOSE  |  Monday-Thursday 3:00pm-CLOSE


    Coal House Market
    Open Daily, 7:00am-6:00pm




    Suncadia Covid-19 Updates

    Make Our Destination Yours

    Make A Reservation

    Modify/Cancel Reservation Best Rate Guarantee

    Make a tee time reservation at one of our great golf courses!

    Member Tee Times Public Tee Times

    Escape to the mountains for a nature-inspired experience at Glade Spring Spa, located in Suncadia Resort. Featuring outdoor mineral salt water soaking pools, steam rooms, saunas and sanctuary relaxation lounges, this 9500 sq. foot spa offers massage, skin care, body treatments, manicures, pedicures (natural nails) and spa cuisine.

    Make an Appointment

    Make a reservation at one of our amazing restaurants!

    Reserve at Portals Restaurant

    Modify/Cancel Reservation Best Rate Guarantee