Suncadia Covid-19 Updates

The safety and wellbeing of our community, guests and team members, is a top priority. Resort pools, Glade Spring Spa, restaurants, and outdoor activities are all currently operating within the outlined government restrictions. For resort updates, please click the link below.

This is a rapidly changing and sensitive situation, as we pay close attention to the Washington State Governor mandates and the Kittitas County Department of Health, we will provide the most up to date information we have regarding resort operations on this page. 

Suncadia Resort has achieved a GBAC STAR facility accreditation from the Global Biorisk Advisory Council. This is a division of the ISSA, World Wide Cleaning Industry Association, and GBAC STAR ensures that hotel are implementing the highest standard of cleaning, disinfection and infectious disease prevention protocols. 

RESORT SAFETY PRECAUTIONS

SUNCADIA RESORT - Operational Plan

SUNCADIA RESORT - Our Commitment to You

Hyatt Covid-19 Travel Update

Hyatt Global Care and Cleanliness Commitment

A GUIDE TO RECONNECTING WITH SUNCADIA

ACCOMMODATIONS

Reconnect with Suncadia, when you are ready. With a variety of room accommodations there is an option for everyone. 

FITNESS & POOLS

RESORT POOLS
In keeping with state & local COVID-19 laws, pool occupancy is limited per pool & sanitizing breaks are included in pool hours. Given current government restrictions, we appreciate your patience and understanding while these amenities operate in a new capacity.

SWIM & FITNESS CENTER – POOLS & FITNESS

• The Indoor and Outdoor pool are both open, the Outdoor Pool is now being heated to 97 degrees. A perfect temperature for crisp Fall and Winter pool experience. 
• Pool Access: Reservations give you access to the outdoor and indoor pool during your allotted session time. Only available to registered Suncadia guests. Limited Reservations available within 2 days (48 hrs) of arrival, first come first serve. Due to occupancy restrictions, pool reservations are required by advanced reservation only, no walk-ups. Each guest is only allowed ONE swim/pool session per day (at either pool).  Guests will receive an email 48hrs prior to arrival with pool registration information included.
  
  

CLICK HERE FOR MORE INFORMATION ABOUT POOL RESERVATIONS

SESSION TIMES:

– Regular Session Times*: 10:00am-12:00pm, 12:30-2:30pm, 3:00-5:00pm, 5:30-7:00pm

*Session times may vary based on holidays.


WATER SLIDES:

–  Fri-Sun: 10am-Close

FITNESS:

–  Daily, 6am-7pm

• Reservations are available every hour on the hour (45 min reservations) 
• While working out we ask that you use the provided sanitation towels to thoroughly wipe down equipment before and after use.
• Cardio Equipment is presently limited to every other machine to maintain social distancing

UNAVAILABLE AT THIS TIME - Sauna, Steam, Indoor Hot Tub, and The Trailhead Condo Pool. 

THE LODGE POOL
The lodge pool is open to lodge resort guests only. This pool is operating at limited capacity and guests must follow government restrictions as outlined below. This is first come first serve, and advanced reservations are not needed.
HOURS: 8am – 10pm 

GLADE SPRING SPA

Massage, Skin and Nail services are being offered. Due to government restrictions the relaxation areas, sauna, and steam are closed. Soaking pools and locker room facilities are open for registered spa guests only. For all details on spa operations and reservations click here.

ACTIVITIES

There are many outdoor recreation options and activities available during your visit. Due to capacity restrictions, Ice skating  and rope-tow inner tubing are only available for resort guests and owners and will not be open to the public or non-rental guests. We thank you for your patience as we work diligently to offer these services to you and your family.

 BOOK YOUR ACTIVITY NOW!

TRAILS AND PARKS

Suncadia Trails and Paths are open for use. Dawson and Battista playgrounds and open spaces are currently open, for groups of 50 or less. During the use of these amenities, social distancing standards must be practiced.

SUNCADIA COMMUNITY TRAIL MAP

SROA EMERGENCY RESOLUTION

DINING (on-property)

PORTALS Restaurant 

Dine-in now available, at limited capacities. Hours of dine is are outlined below, to-go options are still available during this time. Times when dine-in is not available, to-go options are available. Currently we are not taking reservations, dine-in is available first come, first serve. Maximum table size of 6 guests. Guests must wear a mask when not eating or drinking.

Dine-in hours: Breakfast -7am to 10:30am | Lunch 11am-3pm | Dinner will be 5pm-9pm

TO-GO HOURS, TO ORDER CALL 509-649-6473
• BREAKFAST: 7-10:30AM FRI-MON
• ALL DAY DINING: 11AM-9PM FRI-MON, 12PM-9PM TUE-THU

*Delivery options are available for an additional fee.

Coal House Caffe 
Hours: Daily, 7:00am-3:00pm

SWIFTWATER CELLARS 
Only open for take-out and indoor and outdoor dining, Friday-Sunday.