Policies

CHECK-IN & CHECK-OUT
Check in begins at 4:00 p.m. and check out is at 11:00 a.m. During high occupancy periods (i.e. Summer and Winter season), early check ins and late check outs are not available. Guests may access resort amenities starting at 4pm day of check-in and until 4pm day of check-out.

Lodge, Inn Trailhead Condos, Homes:
  -  Check-in begins at 4:00pm
  -  Check-out time is 11:00am 

*A late departure fee may be assessed for departures after aforementioned time.  

TAXES & FEES

Rooms are subject to 8.1% Sales Tax, 2% Occupancy Tax, and resort fee - per night.

Resort Fee - 16% of the nightly room rate and includes:
Self-Parking | Recreation Discounts | Access to Resort Pools & Fitness Center** | Intra-Resort Shuttle Service | S'more Hour | Wifi Access | Golf Bag Storage | In-Room Coffee and Tea Bar | Travel Amenities | Select Pet Amenities | Guaranteed advance tee times | Bottled water upon request | Printing Services | Golf tee time discounts | Access to Lawn and Board games | EV Chargers

*All accommodations are subject to a resort fee. **Resort guests have access to the Swim & Fitness Center. Lodge and Trailhead Condo guests also have access to the Lodge and Trailhead pools, respectively. Nelson Farm pool access reserved for members only.

Cleaning Fees

Extra Person Fee
Room rates for this Washington State mountain resort are listed per room, for up to two adults and two children (17 and under). using existing bedding. Additional adults are subject to a $25 extra person fee. 

HOUSEKEEPING SERVICES
Accommodations are cleaned upon departure. Daily housekeeping service and mid-stay service is available, based on request for The Lodge and The Inn. Housekeeping services such as linen and towel replacement, trash pickup, and amenity replenishments are available upon request as well.

SMOKING POLICY
Suncadia is a non-smoking facility, smoking within any accommodations are prohibited. There is a $250 fee for individuals that violate this policy. In accordance with Washington State Law, this resort is a non-smoking resort. Smoking is prohibited within 25 feet of entrances to any public buildings at Suncadia Resort. Smoking is prohibited within any private homes or rental units. 

CHILDREN
Suncadia is a family-friendly Washington State resort. Children under 17 stay free in same room with parent or adult. Please click here to learn about the many family and children activities Suncadia has available.

PET POLICY

Suncadia is a pet friendly hotel in Washington State offering a memorable stay experience not just for pet-owners but for their pets as well. The resort offers and expansive trail system, which is great for on-leash pets, an off-leash dog park, and the perfect pet welcome amenity (includes: Trail Map, Dog Treats and Doggie Bags). The pet amenity is available for all registered pets (dogs only.) Pets are allowed only in accommodations designated as “pet friendly”. A $75 per day pet fee is required. The guest is responsible for any damage caused by the pet. A maximum of two pets are allowed. Pets may not be left unattended in the property. The guest will observe applicable leash laws for their pet – pets must be leased at all times. A pet fee is automatically added to all online reservations booked in “pet friendly” homes and condos. Guests bringing pets into non-pet friendly accommodations will be asked to remove the pet and will be subject to a violation fee.

Suncadia requires all guests bringing pets to follow our Pet Policy guidelines so that all guests enjoy their time at the resort:

• Pets (dogs) should be under their owner's care at all time.
• Additional fees and/or deposit is required depending upon accommodation type.
• Usage of Pet Rooms is very limited and based upon availability, not all room types offered are pet friendly.
• In order to guarantee availability, notification of pet's arrival MUST be made at time of booking.

You will be asked to sign a document outlining your responsibilities at check-in. To complete this form in advance, download it here.

Wildlife Protection 

To ensure the safety of our guests and the surrounding wildlife please adhere to the following guidelines: 

• Do not allow dogs to menace, chase or interact with wildlife. Violators will be reported to the department of Fish and Wildlife who may fine the dog owner $500 or more. 
• Please be extra cautious during the spring and early summer when there are fawns, bear cubs or other wildlife young. 
• Dogs are not to be walked on elk trails or within the woods. Only trails that are marked as walking trails may be used. 

Dawson Dog Park

Please enjoy the Dog Park with your pet but remember: Although dogs may be off-leash in the Dog Park, they must be under verbal control of dog owner or caretaker at all times.

DEPOSITS / CANCELLATIONS
Lodge, Inn and Condos
Cancellation Policy: You must cancel at least seven days prior to arrival or the full value of the reservation is charged. The full value equals the entire guest room reservation amount (including resort fee). Once you are within seven days of arrival, the reservation becomes non-refundable and non-transferable.

Vacation Home Rentals
Deposit Fee: The deposits for Vacation Home Rental is taken at the time of booking and is 50% of the full value of the reservation.

Cancellation Policy: The remaining balance of the reservation is charged thirty days prior to arrival. Once you are within thirty days of arrival, the reservation becomes non-refundable and non-transferable. 

Weather Cancellation Policy
Refunds are not issued for weather unless Snoqualmie pass is closed eastbound for at least a 3 hour period on the day of arrival. Please be prepared for winter driving conditions (having chains available is recommended) as early as October and as late as April. 

VACATION RENTALS RULES & REGULATIONS
Suncadia's luxury vacation rentals are independently owned properties, and Suncadia manages the rental of each of these units. Suncadia Resort is located within a residential community, guests are required to acknowledge and comply with the community rules and regulations, including quiet hours, parking policies, prohibited burning of open fires or charcoal, and more. herefore all renters must adhere to the Vacation Rental Rules and Regulations prior to their stay within the unit. 

DRONES ARE PROHIBITED
Unauthorized use of drones is prohibited throughout Suncadia Resort including golf courses, neighborhoods, conservancy space, parks, paths, trails and Resort and Associations property grounds.  Drones will only be allowed for community related projects and written permission must be obtained from the Community Associations.  Third party marketing and personal filming will not be allowed. Email: CommunityAssociations@Suncadia.com 

BICYCLES
At The Lodge at Suncadia, The Inn at Suncadia, and Trailhead Condos – bicycles, ebikes, and scooters are prohibited. They are not allowed in public space, guest rooms, hallways, elevators, patios, balconies, or stairs. 

OFF ROAD VEHICLE AND ATV USE RESTRICTIONS
ATV and ORV use has been banned within Suncadia and Tumble Creek.  This includes vehicles with an on-road tag.  Use of a vehicle in the resort will result in a $500.00 fine.  Any use of motorized vehicles off road may also result in arrest, criminal and civil charges.  For the revised policy please click here. 

PACK-N-PLAYs
Each room in The Lodge has Pack-n-Play in the room. Other accommodations may not have pack-n-plays within the room, these may be available on first come first serve basis. Many vacation homes include pack-n-plays in the home.

LODGE POOL HOURS
Pool and Hot Tub Hours - 8am-10pm