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Things To Know

Our Cle Elum, WA spa days of operation and hours are subject to business levels. Hours of operation may increase during holiday periods and high demand times. Check with our Spa Concierge at 509-649-6470 for the most current schedule of operation.


Scheduling: Our Cle Elum, WA Spa Concierge have been trained with you in mind. Each conversation will be customized based on your goals and end results. Our spa concierge will ask a few targeted questions and recommend services that will create your ideal spa experience.


Cancellation Policy: Your treatment arrangements and selected appointment times are held exclusively for you. If you find it necessary to reschedule or cancel, we respectfully request a minimum notification of 24 hours in advance. Cancellations, changes or missed appointments will be charged at 50% of the treatment price, per service, when the minimum notification times are not met. No-shows will be charged 100% of treatment price.


Age Guidelines: Spa services and facility access is available for guests ages 16 and up. Exceptions can be made for youth (ages 7-13) in the salon area for manicure and pedicure services.


Gratuity: To make your Cle Elum, WA spa experience as seamless as possible, a 20% service charge will be applied to all treatments, however it is adjustable to your preference at time of check out.  Glade Advice - Answers to common questions regarding Glade Spring Spa


Appointments: Check in time for your spa treatment is 30 minutes prior to its start time. Arriving early allows you to change and fill out proper health information, enjoy our amenities, or simply familiarize yourself with our facility. If you arrive late, please note that your treatment will end as previously scheduled as a courtesy to the next guest.


What should I wear?

The spa will provide you with a robe and slippers. It is recommended that you completely disrobe for your spa service. Therapists are trained in proper draping techniques, so you will always feel comfortable.


Valuables

Digital lockers are provided, however, please do not bring valuables to the spa as Glade Spring Spa is not responsible for any lost or stolen items.


Alcohol

Some of our spa services include the offering of Prosecco as part of your Spa experience. We request that no more than two alcoholic beverages are consumed on spa property. It must also be consumed at the completion of all Cle Elum, WA spa services. This will ensure optimal results for the spa treatment as well as proper safety for all.


Reservations

Appointments are confirmed with a credit card or room number. We encourage our guests to make their spa appointments when room reservations are made to ensure that preferred appointment times are available.


Suggestions

It is encouraged to bring swimwear and reading material to fully enjoy all that Glade Spring Spa has to offer, you will be provided a full tour of our amenities upon check in. Drink plenty of water before and after all spa services. Please do not bring cellular phones or laptop computers to the spa. We highly discourage shaving within 24-hours prior to body treatments.

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Escape to the mountains for a nature-inspired experience at Glade Spring Spa, located in Suncadia Resort. Featuring outdoor mineral salt water soaking pools, steam rooms, saunas and sanctuary relaxation lounges, this 9500 sq. foot spa offers massage, skin care, body treatments, manicures, pedicures (natural nails) and spa cuisine.

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