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COVID-19 Travel Updates: Learn about our recent changes >

  • Face masks or coverings are required in all public areas at all Hyatt hotels globally, with some exceptions Learn more

    COVID-19 Travel Updates: Learn about our recent changes >

    • Face masks or coverings are required in all public areas at all Hyatt hotels globally, with some exceptions Learn more
    • Our Global Care & Cleanliness Commitment focusing on safety and wellbeing
    • Enhanced cancellation flexibility for existing reservations and future travel


    Important COVID-19 update for Resort Pools. In keeping with state & local COVID-19 laws, pool occupancy is limited per pool & sanitizing breaks are included in pool hours. Given current government restrictions, we appreciate your patience and understanding while these amenities operate in a new capacity. Please continue to stay safe and healthy.


    *MASKS ARE REQUIRED - in all areas of the Swim + Fitness Center, unless swimming in the pool. All guests must adhere to all government restrictions



    Located in the Resort Core, the outdoor pool at the swim and fitness center will be open for guest use, during noted sessions and by reservation only. Due to government restrictions capacities at the resort pools are limited. Reservations include access to the heated outdoor and indoor pools as well as water slides during the allotted reservation time.

    • Registered 'Suncadia Resort' guests will receive an email two days prior to arrival.
    • This email will not only include information about pool reservation, but additional resort information. Please navigate to the pool section.
    • Registration for sessions times open 48 hrs prior. Example: Friday 10am session, opens on Wednesday at 10am.
    • Each resort reservation can reserve one pool session per day for up to four people.
    • If session times do not appear available to reserve once with the 48 hour reservation window, this means they are full. Please add you name to the wait list. The waitlist is also available in the same link as pool sessions.
    • If a reservation is not checked-in within 30 minutes of the scheduled time, it is forfeited & subject to a $25 cancellation fee.



    Holiday Hours: April 2-17, May 28-31
    SESSIONS: 10am-11:30am, 12-1:30pm, 2-:30pm, 4-5:30pm, 6-7pm 
    SLIDES: Daily 10am-7pm

    April 18-30, May 1-27, June 1-30
    SESSIONS: 10am-12pm, 12:30-2:30pm, 3-5pm, 5:30-7pm
    SLIDES: Fri, Sat. & Sun 10am-7pm 



    The lodge pool is open to lodge resort guests only. This pool is operating at limited capacity and guests must follow government restrictions as outlined below. This is first come first serve, and advanced reservations are not needed.

    HOURS: 8am – 10pm


    As we navigate this challenging time it is our goal to offer all members and their families an experience that has health and safety as a top priority. Over the last several months we have gone through not only procedural changes, but staffing and operational changes. Many changes are MANDATED by the government and it is with your patience and understanding we can ensure the health and safety of members, their families and our team members as we navigate the future.

    • Closed: Indoor Hot Tub, Sauna, Steam
    • Advanced Reservations are required
    • Restrooms are open
    • Facial coverings are required, unless swimming in the pool.
    • Maintain Social Distancing during the entirety of your visit
    boy at the outdoor pool at the swim & fitness center
    Rubber ball in the pool

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