• Guests are not allowed to bring pets. Sorry, no exceptions
• Late check-outs are subject to 1/2 day charge
• Check-in is after 4:00 pm
• Check-out is by 10:00 am
We will try to accommodate all early check-in and late check-out requests whenever possible.
Winter Cancellation Policy for arrivals between November 1 and April 30
Summer Cancellation Policy for arrivals between May 1 and October 31
Housekeeping & Cleanliness
Housekeeping will be provided every other day beginning on the third day of your stay. Linens are changed upon request. Airbnb and VRBO guests do not receive housekeeping. Many items have been removed from the rooms. If you need something, please call the Front Desk. Requested items will be delivered to the door, not placed inside. Our colleagues will knock and leave the items outside the door. Maintenance requests will be fulfilled when the residence is vacant.
We are committed to upholding the Hyatt Global Care & Cleanliness Commitment.
Additionally, we have successfully achieved GBAC Star™ Facility Accreditation, as verified by the Global Biorisk Advisory Council, a division of ISSA, the worldwide cleaning industry association. This accreditation is reserved for those facilities that demonstrate the superior ability to prepare for, respond to, and recover from biorisk and infectious disease situations. Accreditation number 489877.
Parking is available in the adjacent town parking lot. There is a charge by the Town of Snowmass Village of $12.50/day in the winter season, which you can pay upon check-in to receive your permit. There is no charge in for parking in the town lots during the summer and fall.
We strongly recommend that our guests purchase trip cancellation and interruption insurance to protect against losses due to unforeseen circumstances. Review the plan details here and then contact our reservations department to purchase.
Rollaways and Pack and Plays
Rollaways are available for $25.00 per night. Pack n' Plays are complimentary. Please reserve in advance as they are subject to availability.
Rates do not include state and local tax which are subject to change. Tax is currently at 12.8% and calculated on gross rate.
All reservations will be subject to a taxable 6% resort fee which covers varying services at the property.
Because Destination Residences Snowmass acts as rental agent for individual condominium owners, rented accommodations cannot be completely controlled. For this reason, specific units cannot be guaranteed.