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Policies

CANCELLATION POLICIES

• Guests are not allowed to bring pets. Sorry, no exceptions
• Late check-outs are subject to 1/2 day charge
• Check-in is after 4:00 pm
• Check-out is by10:00 am 
 
We will try to accommodate all early check-in and late check-out requests whenever possible
 
WINTER RESERVATIONS
November 23, 2016 – December 9, 2016

Payment Policy
For bookings made prior to June 30
10% deposit due at time of booking – full refund if cancelled by June 30
40% deposit will be charged after June 30

For bookings made after June 30
50% deposit due at time of booking

Final Payment
Within 72 hours of arrival

Cancellation Policy
If reservations are cancelled 72 hours or more prior to arrival all deposits are refunded. If cancelled 72 hours or less prior to arrival, the deposits are non-refundable.

Note: No refunds are made on unused nights resulting from non-arrivals, late arrivals or early departures.

December 10, 2016 – April 16, 2017

Payment Policy
For bookings made prior to June 30
10% deposit due at time of booking – full refund if cancelled by June 30
40% deposit will be charged after June 30

For bookings made after June 30
50% deposit due at time of booking.

Final Payment
30 days prior to arrival

Cancellation Policy
If cancelled 30 days or more prior to arrival, deposit is refunded less a 10% booking fee calculated on the total reservation value. If cancelled 30 days or less prior to arrival, the deposits are non-refundable.

Note: No refunds are made on unused nights resulting from late arrivals or early departures.

Insurance
We strongly recommend that our guests purchase trip cancellation and interruption insurance to protect against losses due to unforeseen circumstances. Review the plan details here and then contact our reservations department to purchase.

Rollaways and Pack and Plays
Rollaways are available for $25.00 per night and Pack and Plays for a one-time fee of $25.00. Please reserve in advance as they are subject to availability.

Fees:

Tax
Rates do not include state and local tax which are subject to change. Tax is currently at 12.8% and calculated on gross rate.

Resort Fee
All Destination Residences and the Stonebridge Inn hotel reservations will be subject to a taxable 5% resort fee which covers varying services at each property.

Condominium Disclosure
Because Destination Residences acts as rental agent for individual condominium owners, rented accommodations cannot be completely controlled. For this reason, specific units cannot be guaranteed.

SUMMER RESERVATIONS
June 1, 2017 – October 15, 2017 

For stays less than 14 days:


Payment Policy
50% deposit is due at time of booking

Final Payment
Within 72 hours of arrival.

Cancellation Policy
If reservations are cancelled 72 hours or more prior to arrival all deposits are refunded. If cancelled 72 hours or less prior to arrival, the deposits are non-refundable.

Note: No refunds are made on unused nights resulting from non-arrivals, late arrivals or early departures.

For stays more than 14 days:

Payment Policy
50% deposit is due at time of booking.
 
Final Payment
30 days prior to arrival

Cancellation Policy
If reservations are cancelled 30 days or more prior to arrival, deposit is refunded less a 10% booking fee calculated on the total reservation value.
If cancelled 30 days or less prior to arrival, the deposits are non-refundable.

Note: No refunds are made on unused nights resulting from late arrivals or early departures.

Insurance
We strongly recommend that our guests purchase trip cancellation and interruption insurance to protect against losses due to unforeseen circumstances. Review the plan details here and then contact our reservations department to purchase.

Rollaways and Pack and Plays
Rollaways are available for $25.00 per night and Pack and Plays for $25.00 per stay. Please reserve in advance as they are subject to availability.

Fees:

Tax

Rates do not include state and local tax which are subject to change. Tax is currently at 12.8% and calculated on gross rate.

Resort Fee
 All Destination Residences and the Stonebridge Inn hotel reservations will be subject to a taxable 5% resort fee which covers varying services at each property.

Condominium Disclosure

Because Destination Resorts acts as rental agent for individual condominium owners, rented accommodations cannot be completely controlled. For this reason, specific units cannot be guaranteed.






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