Things to Know Before You Visit Spa at Squaw Creek

The Spa at Squaw Creek is now open with modifications. Currently, only massage and facial services are offered. View our updated spa menu.

Due to the effects of COVID-19, all guests are required to wear a mask to Spa at Squaw Creek. Masks must be worn in the lobby, locker rooms, fitness center, and during your treatment. Masks may be removed for facial treatments only. 

Spa Facilities:

• 10 treatment rooms at our luxury spa in North Lake Tahoe
• Memory foam treatment beds help you sink into blissful comfort
• Spa Sanctuary, offering a warm, comfortable space to help you relax before and after treatments
• Spa boutique
• Men's and women's locker rooms
• Year-round heated swimming pools
• Jacuzzi access
• Comprehensive fitness center
  
  

Spa Boutique: Take your spa experience home when you purchase the soothing products used by Spa at Squaw Creek therapists and aestheticians.

Our Lake Tahoe spa boutique features luxurious bath, body, skincare, and hair products; as well as make-up, jewelry, and attire. You can purchase Spa at Squaw Creek gift certificates in any denomination.

Indulge at the Spa: Please arrive 30 minutes prior to your scheduled service. Due to COVID-19, we have a new check in process which includes a temperature check, new intake forms, and an escort by one of our colleagues to the locker room and relaxation room. Once in the relaxation room, we provide you with a choice of snacks to enjoy before your appointment.

Masks must be worn for all treatments, with the exception of facials when the session begins. Our jacuzzis (hot tubs) are available for one household at a time only. Our steam room, sauna and showers are not available for use at this time. 

Attire: Most guests disrobe completely for spa treatments. Our therapists are trained to appropriately drape you with sheets and towels for privacy. We provide a robe and slippers for all spa treatments. If you plan to use the fitness facility, you will need proper workout attire. Bring a bathing suit to enjoy the heated outdoor pools and whirlpools.

Cancellation policy: Cancellation within 24 hours of appointment will be charged full amount. Same day changes will be subject to a $25 change fee.

Service Charge: A 21% service charge will be added to the price of your service(s) for your convenience. Additional gratuities are a matter of personal discretion and should reflect your satisfaction with our services.

Cell phones: To preserve a peaceful experience for everyone, we do not permit the use of mobile phones in the spa or fitness center.

Non-hotel guests: For access to the pool and fitness center, services must be 50 - 80 minute treatments (massages or facials).

Personal belongings: We provide lockers for your personal belongings, but regret that we cannot be responsible for lost or damaged items. Please do not wear your jewelry to the spa. Due to the space limitation, we cannot accommodate luggage, ski, or sports equipment.

Reservations: We encourage guests to make reservations in advance. Our reservation specialists are available to advise and assist you with treatment selections. Please notify us when booking your treatments if you have high blood pressure, allergies and physical disabilities or are pregnant. You may request a male or female therapist for your service.

All therapists are trained professionals and you will be properly draped throughout your treatment. Additionally, if you can receive a treatment from either gender therapist, it will offer you more flexible options.

Guests must be age 18 or over to receive services. Prices are subject to change without notice. Prices do not include the service charge (gratuity). A 21% service charge will be added to the price of your service(s).

Spa hours: As of January 2021, the Spa at Squaw Creek is currently accepting appointments at a modified capacity. Hours vary depending on the time of year. Please call the Spa at Squaw Creek for more information at 530.412.7034.

COVID-19 response: Employee wellness checks will be conducted at the start of each shift and guest wellness checks will be conducted at booking, check-in and during service. All guests and employees will be required to wear masks and wash hands upon entry. Mandated PPE will always be used.

• We will be implementing a COVID-19 Screening and intake form upon check for services.
• Touchless payment will always be implemented when possible.
• The time between treatments will be extended to allow for additional disinfection between guests
• Required PPE will be worn by all employees and guests. 
• Reception, restroom, and entry touchpoints will be sanitized between guests, at a minimum once per hour. Sanitization stations will be available throughout
• All product testers will be removed from the retail areas.
• Our entryway and reception desk have been re-configured to allow for social distancing.
• Face Masks must be worn in all indoor spaces, including Spa Reception, Relaxation Lounge, Massage Waiting area, Fitness Center and Locker Rooms.
• The Locker Rooms are available for changing into robes and slippers. Hairdryers are styling tools and products will not be available until further notice.
• Saunas and Steam Rooms are closed until deemed safe for reopening.
• Our Fitness Facility will operate with a maximum capacity of 10%, or five guests.
  
  

In addition to the measures listed above, we also reserve the right to politely ask guests to reschedule appointments should they exhibit symptoms related to COVID-19. Should such a situation arise, be assured that we will handle it with discretion and compassion. We will continue to monitor this situation and follow the guidance of the WHO and the CDC, along with local, state and national authorities.