All of our registered guests must be at least 21 years of age. All reservations require a credit card guarantee due at time of booking with deposits subject to individual rate policies. Standard cancellation policy is 72 hours prior to arrival, but policies may change based on each individual rate confirmed. We are proudly among the best pet‐friendly hotels in Scottsdale. Pets are welcome but a there will be a $200 deposit to secure possible damage and or cleaning costs associated with a pet occupying one of our guest rooms which $100 is refundable upon inspection of guest room. Owner accepts any and all responsibilities associated with their pet, including responsibility for all claims, losses, costs and expenses incurred as a result of their pet’s behavior.
We invite guests to check in any time after 4:00 pm on day of arrival; the checkout time is before 12:00 pm on day of departure. Should you arrive early, store your luggage with our bellman and enjoy the resort until your room is ready. Guests must be 21 years of age, unless accompanied by an adult, to check into the resort.
SHIPPING AND RECEIVING
All resort guests and conference attendees, package shipping/handling is being handled through The UPS Store #6893 which is located on the property in the Business Center.
For Parcel and handling fees click HERE
Pet Policy Terms
Resort Fee $29
Resort fee includes: Local, 800 telephone calls and incoming facsimiles, newspaper available, Monday-Saturday, postage for post cards or standard letters, overnight valet parking, use of fitness center facilities, guest room high speed internet access and Luna Spa discount card.
Reservations cancelled fewer than three days prior to arrival may be subject to a cancellation fee equal to one night’s room and tax charge.
An authorization will be placed on your credit card for the full value of your room plus incidentals at check‐in. Guests must have a valid card to check in. Cash deposits not accepted.