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Reservation Policies & Fees

Deposit  

  • One night non-refundable deposit, inclusive of tax will be charged at time of booking.
  • For Christmas/New Years (12/20/23-1/3/24) booking, we will take a 50% non-refundable deposit inclusive of tax at time of booking.

Remaining Balance    

  • Will automatically be charged on credit card provided 30 days prior to arrival.
  • For the Christmas/New Year's period (12/20/23 – 1/3/24): Balance will be automatically charged 90 days prior to arrival.

Cancellation Terms

  • 30 days or more notification prior to arrival, one night's deposit will be forfeited.
  • Less than 30 days notification prior to arrival, full forfeiture of the reservation value. No refund will be issued.
  • For the Christmas/New Year's period 12/20/23-1/2/24:
  • Cancellations 90 days or more prior to arrival: Full deposit will be forfeited. No refund will be issued.
  • Cancellation within 90 days of arrival: Full forfeiture of reservation value.  

Fees

  • A non-refundable Damage Waiver fee of $149, plus tax if applicable, will be applied to the total cost of your reservation.   This will cover the costs of any accidental damage of the vacation rental and it's contents up to $3,000.  Click here to view the full damage waiver: Puunoa Beach Estates Damage Waiver

Check-In/Check-Out Times

  • Check-in is 2:00pm; Check-out is 10:00am