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Policies and Checking In

Welcome to Vail, Colorado!

Check-in time:  4:00 pm     Check-out time:  10:00 am

  • Parking in our garage for one vehicle is covered in your nightly rate
  • We are a smoke-free establishment
  • Pets are not allowed
  • All guests must be accompanied by an adult of 25+

 

Front Desk

Concierge services are available through our Front Desk. Give us a call at 970.476.2491

Our Front Desk is open 8:00 a.m. - 8:00 p.m. M-F & 8:00 a.m. - 10:00 p.m on weekends. If you arrive after hours, you will pick up your check-in packet from the lock box in the west entryway of the building, between the glass doors, by Lionshead Way.

Parking

When you arrive at 641 West Lionshead Circle, pull up to the gate and buzz the Front Desk. There is a 15-minute loading/unloading zone at the adjacent circle drive where the Town of Vail buses pull in, which is strictly enforced. 

Reservations Policies

For reservations over the year-end holidays and President’s Day holidays, there is a 2 night non-refundable deposit taken at the time of booking. The balance of the reservation is taken 60 days prior to arrival and is non-refundable. This applies to stays between Dec 21, 2021 – Jan 1, 2022 | Feb 17-20, 2022 |Dec 22, 2022 – Jan 5, 2023 |Feb 16-19, 2023.

For winter reservations, excluding the holidays detailed above, there is a 2 night non-refundable deposit taken at the time of booking. The balance of the reservation is taken 30 days prior to arrival and is non-refundable. This applies to stays between Jan 2 – Feb 16, 2022 | Feb 21 – April 16, 2022 | Jan 6 – Feb 15, 2023 | Feb 20 – April 16, 2023.

For summer reservations, there is a 1 night non-refundable deposit taken at the time of booking. The balance of the reservation is taken 14 days prior to arrival and is non-refundable. This applies to stays prior to Dec 20, 2021 | April 17 – Dec 22, 2022 | April 17 - Dec 20, 2023.

   

Fees

Tax
Rates do not include state and local tax which are subject to change.  Tax is currently at 9.8%.

Resort Fee
All Destination Resorts Vail reservations will be subject to a taxable 6.5% resort fee which covers varying services.

Housekeeping

Daily housekeeping is not provided at this time. Trash and towel service will be provided daily and guests staying 7+ nights will receive a mid-stay clean.

We are committed to upholding the Hyatt Global Care & Cleanliness Commitment.

Montaneros has successfully achieved GBAC Star™ Facility Accreditation, as verified by the Global Biorisk Advisory Council, a division of ISSA, the worldwide cleaning industry association. This accreditation is reserved for those facilities that demonstrate the superior ability to prepare for, respond to, and recover from biorisk and infectious disease situations.

Accommodations Amenities

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