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COVID-19 Travel Updates: Learn about our recent changes >

  • Face masks or coverings are required in all public areas at all Hyatt hotels globally, with some exceptions Learn more
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    COVID-19 Travel Updates: Learn about our recent changes >

    • Face masks or coverings are required in all public areas at all Hyatt hotels globally, with some exceptions Learn more
    • Our Global Care & Cleanliness Commitment focusing on safety and wellbeing
    • Enhanced cancellation flexibility for existing reservations and future travel
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    Policies and Checking In

    Welcome to Vail, Colorado!

    Check-in time:  4:00 pm     Check-out time:  10:00 am

    • Parking in our garage for one vehicle is covered in your nightly rate
    • We are a smoke-free establishment
    • Pets are not allowed
    • All guests must be accompanied by an adult of 25+

     

    Front Desk

    Concierge services are available through our Front Desk. Give us a call at 970.476.2491

    Our Front Desk is open 8:00 a.m. - 5:00 p.m. If you arrive after hours, you will pick up your check-in packet from the lock box in the west entryway of the building, between the glass doors, by Lionshead Way.

    Parking

    When you arrive at 641 West Lionshead Circle, pull up to the gate and buzz the Front Desk. There is a 15-minute loading/unloading zone at the adjacent circle drive where the Town of Vail buses pull in, which is strictly enforced. 

    Summer Reservations Policy

    First night's lodging and tax due upon booking and is refundable. Full payment is due 7 days prior to arrival, at which time the entire reservation is non-refundable. This applies to stays from April 16 to November 14.

    Winter Reservations Policy

    Two night's lodging and tax due upon booking and is refundable up to 30 days in advance of arrival. Full payment due 30 days prior to arrival and is non-refundable. This applies to stays from November 15 to April 20,  including holidays.  

    Fees

    Tax
    Rates do not include state and local tax which are subject to change.  Tax is currently at 9.8%.

    Resort Fee
    All Destination Resorts Vail reservations will be subject to a taxable 6.5% resort fee which covers varying services.

    Rollaways and Pack N Plays
    Due to COVID-19 protocols Rollaways and Pack N Plays are not available.

    In light of COVID-19 some of our policies have been updated. Learn More>

     

     

     

     

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