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COVID-19 Travel Updates: Learn about our recent changes >

  • Face masks or coverings are required in all public areas at all Hyatt hotels globally, with some exceptions Learn more

    COVID-19 Travel Updates: Learn about our recent changes >

    • Face masks or coverings are required in all public areas at all Hyatt hotels globally, with some exceptions Learn more
    • Our Global Care & Cleanliness Commitment focusing on safety and wellbeing
    • Enhanced cancellation flexibility for existing reservations and future travel

    Frequently Asked Questions

    Is parking available at Montaneros?
    Yes, Montaneros in Vail provides one parking space for each individual condominium.  On-site parking is included in the nightly rate here at Montaneros condominiums. Please be aware of our height restriction of 6 foot 9. Unfortunately, we do not have additional space for over-sized vehicles. These vehicles will have to park at the Lionshead parking structure, which will require a $50 daily fee. *The Lionshead parking structure is free to park during summer 2020*.

    Is there nearby shuttle service?
    Yes, Montaneros is centrally located in Lionshead Village, approximately 1 mile west of Vail Village and 1 mile east of Hotel Talisa.  The Town of Vail has a complimentary shuttle that runs daily with multiple stops along the way.

    How far is the nearest grocery/ liquor store?
    There is a liquor store conveniently located in the same building as Montaneros with easy access to our newest grocery store, Village Market in Vail, walking distance from Montaneros.  If you plan on buying big, you can easily hop on the bus right outside of the Market to be dropped off right outside of the Montaneros. 

    How far is Vail Mountain?
    Vail Mountain is walking distance from Montaneros condominiums.   About 200 yards, or a 5 minute walk.

    How long does it take to walk to the slopes?

    Approximately a five minute walk, in ski boots!

    Is there a grooming/ weather report available?
    Yes, we will have a grooming report along with a daily weather report posted at the front desk.

    How far are hiking and biking trails from Montaneros?

    Hiking, biking and paved trails are right out your door.  If you feel like getting away from the “crowd” try hiking and biking down valley with trails near Avon and further west in Eagle.  Ask our front desk for their recommendations.

    Do I need a car while vacationing in Vail?
    As long as you can get to Montaneros, leave the car keys at home; no need for a vehicle once on property. 

    Is Wi-Fi available?
    Yes, Wi-Fi is included in your rate

    Is there daily housekeeping?
    Yes, daily housekeeping is in included in your nightly rate.  You will receive daily trash and towel service, mid-stay cleans with linen changes (based on length of stay), and departure cleans.

    Please note our housekeeping polices have changed for stays during summer 2020: *In an effort to limit the amount of people entering the condos during your stay we will not be offering complimentary daily housekeeping. If you are staying 8 or more days we will provide a mid-stay clean for you at no charge. Please contact the front desk 24 hours in advance to schedule this clean and you will need to vacate the condo while it is being cleaned.

    If you would like housekeeping services for an added fee during your stay such as trash & towel service and/or a full clean, please contact us 72 hours prior to your arrival to schedule these services.*

    Has someone stayed in the unit prior to my arrival?
    There are no back to back reservations this summer. We have a mandatory 24 hour hold between reservations to ensure sanitation and cleaning is complete before the next arrival.

    Do I need to wear a mask during my stay?
    Montaneros is following all state and county guidelines. Face coverings are mandatory for all guests and staff in our lobby, hallways, and common areas.

    Do we need to make reservations to use the pool and hot tubs?
    Currently, we do not require reservations to use the pool area, however we reserve the right to implement a system if needed. Our pool and hot tubs are operating at 50% capacity and we ask guests to maintain social distancing while enjoying the facilities. 

    How far is Montaneros from the nearest airport?
    Eagle Airport is approximately 40 miles west of Vail with direct flights from American, Delta, United and more.  

    Do you offer repeat guest discounts?
    At time of booking mention that you are a repeat guest of ours and we will happily extend exclusive offers as we greatly appreciate your business.

    Do your vacation rentals have air conditioning?
    We do apologize, as our vacation rentals do not have air conditioning.  Please know we provide fans in each bedroom and the nights cool down significantly. 

    Sorry, we ask that you leave your fur babies at home, as we are not pet friendly. 

    All of our vacation rentals in Montaneros have gas fireplaces so firewood is not necessary. 

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