Upon booking your weekend retreat, the LDR Reservations Team will forward the guest contact information to the INOVA Team (either via email or portal upload). Once information of guest(s) is received, an auto-generated email with a link to the co-branded INOVA/Lansdowne portal will be sent to the guest. This email to contain a message from the Lead Health Coach with a picture and bio. The guest then follows this link to complete the INOVA HEALTH RISK ASSESSMENT health/lifestyle questionnaire
Upon receipt of questionnaire: Wellness Coach designs custom guest itinerary including INOVA Well Programming and Lansdown Resort electives. Itinerary and packing list emailed to guest, including verbiage about why these activities/screenings, etc. were chosen for the guest.