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A COVID-19 Update from Destination Residences Hawaii
BEFORE YOU ARRIVE:
Be in-the-know regarding all the important travel requirements and safety protocols in place for travel to the State of Hawaii.
For the Vaccinated:
Travelers who have been fully vaccinated in the United States or its Territories you may enter Hawaii on domestic flights without pre-travel testing and forgo the mandatory 10-day quarantine.
You must be 15 days past the completion of your final vaccination
You’ll need to upload a copy of your vaccination records to Hawaii’s Safe Travels program, and also have a hard copy of your vaccination record in hand.
For the Unvaccinated:
To bypass the mandatory 10-day traveler quarantine, travelers must have a negative result from a test taken from a trusted testing and travel partner no more than 72 hours before beginning the final leg of their trip.
The negative test result must be uploaded onto Safe Travels and printed out with a hard copy in hand when arriving to Hawaii.
Anyone without a negative test result or U.S. vaccination prior to departure must quarantine for 10 days upon arrival.
IMPORTANT LINKS, RESOURCES AND INFORMATION:
As you are aware, travel guidelines and recommendations are ever-changing. For up-to-date information on traveling to Hawaii, be sure to review:
ONCE YOU ARRIVE:
Once you have arrived to the state of Hawaii, it is important you understand the guidelines that residents and tourists follow regarding COVID safety protocols in their local communities. Some of these guidelines may differ slightly island to island.
Indoor social gatherings are capped at 25 people in a group.
Outdoor social gatherings are capped at 75 people in a group.
Restaurants can operate at 75% capacity, but still need to follow social distancing rules.
Face masks are required indoors, but masks are not required outdoors.
TRAVEL IN SAFETY AND COMFORT:
WHAT IS DESTINATION RESIDENCES HAWAII DOING TO ENSURE GUEST SAFETY AND SATISFACTION?
One of our guiding principles at Destination Residences Hawaii is kākou, the Hawaiian value of inclusiveness. It means that we are all in this together, and together we are stronger. This guiding principle has never been more applicable than in this current situation where the world needs us all to come together as one ‘ohana; only through our collective efforts will we move past this current crisis. We are committed to be a true partner during this uncertain time, and a tremendous host to our guests who place their trust in us.
We continue to closely monitor the COVID-19 situation through the Hawaii Department of Health and the CDC as it rapidly evolves. With heightened concerns surrounding travel and health, we have increased our cleanliness standards and have put many precautionary procedures in place to ensure the safety of our guests and team members.
Here is how we are enhancing our health practices to keep our ‘ohana safe:
Daily staff briefings to provide up-to-date preventative information, such as the CDC recommended hand washing guide. Click here to learn more from the CDC.
Intensifying cleaning of high-touch areas like elevator buttons, doorknobs, front desks, and deep-clean guestroom procedures.
Waterless hand sanitizer stations provided at high traffic public areas such as the front desk.
Educational signage in our public areas and washrooms to encourage CDC-approved hygienic standards.
Employees who have the slightest symptoms of respiratory illness or fever, or have been in close contact with someone with those symptoms, have been instructed to stay home and seek medical care as needed.
Housekeeping services will be provided mid-stay, and we will contact guests to determine the best time to clean when you are planning to be away from your vacation residence.
WHAT ARE OUR AIRLINE PARTNERS DOING?
The journey to our islands always involves air travel. We have been pleased with the steps many of our air carriers have taken to ensure our guest's health and peace of mind. For additional information on the COVID-19 response by airlines, we encourage you to explore these links highlighting their increased sanitation standards and their new, more flexible policies:
As you prepare for your trip to Maui, we ask that you visit our island home in the spirit of Mālama (take care of, tend, care for, preserve or protect) by reviewing the Mālama Maui County Pledge and Road to Hana Driving Code of Conduct.
With the spirit of kākou guiding us, we will get through this because we know that together we are stronger. Thank you all for your attention and for allowing us to work alongside our guests to make their visit to the Hawaiian Islands a pleasant one. Stay safe, wash your hands often, and we hope to see you here soon.
For questions please reach out to our onsite reservations team at 866.934.9176.