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Travel Alert: COVID-19 Update >

  • Face Coverings - See Hyatt’s Global Care & Cleanliness Commitment policies here.
  • Government mandate - This location may have COVID-19 travel restrictions in place including national, local and health advisories and requirements. Learn more

Travel Alert: COVID-19 Update >

  • Face Coverings - See Hyatt’s Global Care & Cleanliness Commitment policies here.
  • Government mandate - This location may have COVID-19 travel restrictions in place including national, local and health advisories and requirements. Learn more
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GUEST SERVICES AT KAANAPALI ALII RESORT

Concierge/Guest Services Desk
Our guest services staff offers knowledgeable advice, great rates, and reservations for all Maui activities from luaus and dinner cruises to bicycle adventures and helicopter tours. Dinner reservations and babysitting are also easily arranged. 

Housekeeping Services, Bell Service, 24-hour Front Desk and Security
Compare the professional hotel-style services included at this kid friendly resort in Maui with independent vacation rentals and you will see there is no comparison. Kaanapali Alii guests enjoy housekeeping services, bell service to transport luggage and grocery provisions, and front desk and security services.

Sundry Store 
The Kaanapali Alii sundry store is located in the guest services office and offers a wide array of grocery and convenience items, snacks, beverages, suntan lotion, and Kaanapali Alii logo gifts.

Shipsticks Golf Club Delivery Service
Save on airline baggage fees and avoid the hassle of carrying your golf clubs through the airport . Now you can have your golf clubs shipped directly to your condo. Ship Sticks builds in $1000 of insurance at no extra cost to you, and they personally track each bag that is shipped. Click here to learn more and ship your golf clubs for your upcoming stay at Kaanapali Alii Resort.

Poolside Grill Master
The Kaanapali Alii staffs a professional grill master to attend our poolside grills five nights a week. Bring your fish, chicken, steaks, burgers, and vegetables and have our grill master prepare them for you. Or if you prefer to do the grilling, simply ask our grill master for tips and suggestions. He has over a decade of experience at top kitchens and restaurants on Maui. This guest-favorite service is offered Friday through Tuesday, 5:30 pm to around 8:30pm.