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Reservation Policies & Fees


  • One night non-refundable deposit, inclusive of tax will be charged at time of booking.
  • For Christmas/New Years (12/20/23-1/3/24) booking, we will take a 50% non-refundable deposit inclusive of tax at time of booking.

Remaining Balance    

  • Will automatically be charged on credit card provided 30 days prior to arrival.
  • For the Christmas/New Years period (12/20/23 – 1/3/24): Balance will be automatically charged 90 days prior to arrival.

Cancellation Terms

  • 30 days or more notification prior to arrival, one night deposit will be forfeited.
  • Less than 30 days notification prior to arrival, full forfeiture of the reservation value. No refund will be issued.
  • For the Christmas/New Years period 12/20/23-1/3/24:
  • Cancellations 90 days or more prior to arrival: Full deposit will be forfeited
  • Cancellation within 90 days of arrival: Full forfeiture of reservation value.  NO REFUNDS.


  • The primary condominium renter must be 25 year of age
  • The occupancy in a two-bedroom condo will not exceed six guests. The occupancy in a one-bedroom condo will not exceed four guests.


  • There is a daily service fee of $50 + applicable taxes. (*See below on what service fee includes)
  • A non-refundable Damage Waiver fee of $99, plus tax if applicable, will be applied to the total cost of your reservation.   This will cover the costs of any accidental damage of the vacation rental and its contents up to $3,000.  Click here to view the full damage waiver: Kaanapali Alii Damage Waiver

Check-In/Check-Out Times

  • Check-in is 4:00pm; Check-out is 10:00am

*Daily Service Fee Includes:

  • On-site front desk, bell service and concierge
  • Access to oceanfront pavilion, barbecue facilities, and fresh herb garden
  • Staffed professional grill master providing expert guidance on dinner barbecues five nights a week
  • Fitness center and yoga studio privileges
  • PressReader: access to more than 2000 full-content international and local newspapers and magazines from over 100 countries on your tablet or smartphone
  • Access to poolside television lounge with enhanced sports programming and morning coffee
  • Staffed Kaanapali Beach ocean activities desk for renting beach equipment
  • Access to three private Classic clay tennis courts and free racquet rentals
  • Filtered water stations throughout property
  • Free on-property parking
  • Free in-room WiFi
  • In room safe
  • In room coffee and tea
  • Discounted golf rates at Kaanapali Royal and Kai Golf Courses
  • Personalized guest request texting service: TEXT 808 698-7696 for quick assistance