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Travel Alert: COVID-19 Update >

  • Face coverings: Required in hotel indoor public areas
  • Government mandate - This location may have COVID-19 travel restrictions in place including national, local and health advisories and requirements. Learn more

Travel Alert: COVID-19 Update >

  • Face coverings: Required in hotel indoor public areas
  • Government mandate - This location may have COVID-19 travel restrictions in place including national, local and health advisories and requirements. Learn more
MANAGE RESERVATIONS
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Destination Hotels 
World of Hyatt

Reservation Policies

Deposit:  

  • Two nights deposit, inclusive of tax will be charged at time of booking.
  • Stays of 21 nights or longer will be charged a one night deposit inclusive of tax per week booked

Remaining Balance:    

  • Will automatically be charged on credit card provided 14 days prior to arrival.
  • Stays of 21 nights or longer balance will be charged 60 days prior to arrival.
  • For the Christmas/New Year’s period (12/19/20 – 1/3/21):
  • Balance will be automatically charged 30 days prior to arrival.
  • For the Christmas/New Year’s period (12/18/21 – 1/2/22):
  • Balance will be automatically charged 120 days prior to arrival.

Cancellation Terms:

  • 24 hours or more notification prior to arrival on stays up to 6/30/21: Full Refund
  • Less than 24 hours notification prior to arrival:  Full forfeiture of reservation value.  NO REFUNDS.
  • 14 days or more notification prior to arrival on stays 7/1/21-12/17/21: Deposit will be refunded
  • Less than 14 days notification prior to arrival on stays 7/1/21-12/17/21: Full forfeiture of reservation value: NO REFUNDS
  • Stays of 21 nights or more from 7/1/21-12/17/21 60 days or more notification prior to arrival: Deposit will be refunded
  • Stays of 21 nights or more from 7/1/21-12/17/21 less than 60 days’ notice prior to arrival: Full forfeiture of reservation value: NO REFUNDS

    For the Christmas/New Year’s period 12/19/20-1/3/21:
  • Cancellations 30 days or more prior to arrival: Full Refund
  • Cancellation within 30 days of arrival: Full forfeiture of reservation value.  NO REFUNDS.

    For the Christmas/New Year’s period 12/18/21-1/2/22:
  • Cancellations 120 days or more prior to arrival: Deposit will be forfeited
  • Cancellation within 120 days of arrival: Full forfeiture of reservation value.  NO REFUNDS.

Check-In/Check-Out Times:

  • Check-in is 4:00pm; Check-out is 10:00am

Minimum Age Requirement:

  • Guests must be at least 25 years of age to rent a vacation residence at Kaanapali Alii.

Travel Insurance may be purchased with our reservations agents to protect your trip against cancellations, interruptions, delays and medical emergencies.