HOTEL ROOMS
Guests must be 18 years of age to check in to a room. Children under 17 stay free in the same room with parent or adult. Additional adults are subject to an extra person fee of $15 USD nightly. The Hotel De Anza welcomes pets (limited amount of pet-friendly rooms and must be arranged in advance; view our pet policy).
Late checkouts are granted by the front office and are subject to availability. Fees may apply. Max occupancy in a room is four people. Rollaway beds are available upon request for a nightly fee. Rollaway beds are not permitted in rooms with two double beds. Cribs are available complimentary; guests are encouraged to reserve cribs in advance as they’re offered on a first come, first serve basis.
SMOKING POLICY
The Hotel De Anza is a 100% non‐smoking hotel. A guest will be assessed a $250 cleaning fee if found in violation of this policy. The front desk can provide information about designated outside smoking areas.
ILLEGAL SUBSTANCES AND ACTIVITIES
The Hotel De Anza reserves the right to evict any guest with illegal substances, participating in illegal activity or disorderly conduct; the room and tax is non‐refundable.
PET POLICY
The Hotel De Anza is happy to welcome dogs. Guests are encouraged to complete our hotel's pet agreement prior to arrival and present upon check‐in. Learn more about Hotel De Anza's pet policy below.
GUARANTEE
A valid credit card is required at the time of reservation to guarantee the stay. Credit cards are authorized for room, taxes and incidental charges at the time of check‐in. Some rates require prepayment at the time of booking and are non‐refundable. We do not accept personal checks.
CANCELLATION POLICY
A cancellation made less than 24 hours prior to arrival (4:00 PM) will result in a penalty of one night's room and tax. Some rates are prepaid and nonrefundable. Early checkout is considered a cancellation and is subject to a penalty (the full charge of the reservation).
INCIDENTAL DEPOSIT
A refundable deposit will be taken at the time of check-in to cover the cost of incidentals such as parking, room service, restaurant, etc. It will also cover the cost of repairs, excessive cleaning or other charges that may result from the guest's failure to comply with Hotel De Anza's policies. The deposit must be taken from a valid credit card and will be refunded once the room is properly inspected.
VALET PARKING
Valet parking is available for $30 for daily parking with in/out privileges. Prices are subject to change.
TAXES
Rooms are subject to 14% San Jose occupancy tax, a $2.50 San Jose assessment fee and a $9.95 hospitality fee. Taxes are subject to change.
DELIVERIES
Guests may have packages shipped to Hotel De Anza. Packages are accepted one week in advance and require the name and arrival day of the recipient.
LOST AND FOUND
Hotel De Anza will hold lost and found items for 30 days. The hotel is not responsible for any items that are in lost and found.
PET POLICY
The mission of our pet‐friendly hotel is to make your experience in San Jose as comfortable and convenient as possible. Please read the following to familiarize yourself with our pet policy along with the agreement terms and conditions.
We can provide a list of dogsitting services through the Concierge or Front Desk.