Policies

PARKING 

Take advantage of convenient self-parking with unlimited in-and-out privileges, at the nearby San Pedro Square Garage.

Valet Parking Note: Available on Weekends only

Self-Parking Note: Upon arrival, Front Desk will issue a parking pass, including directions & instructions to the nearby garage. San Pedro Garage is not owned, managed or operated by hotel.

Valet Parking
$40.00 /Daily

Self Parking
$25.00 /Daily

Parking prices are subject to change.

HOTEL ROOMS

Children under 17 stay free in the same room with parent or adult. Additional adults are subject to an extra person fee of $15 USD nightly. 

• Check in begins at 3:00 P.M.
• Check out time is 11:00 A.M.

Late checkouts are granted by the front office and are subject to availability. Fees may apply. Max occupancy in a room is four people. Rollaway beds are available upon request for a nightly fee. Rollaway beds are not permitted in rooms with two double beds. Cribs are available complimentary; guests are encouraged to reserve cribs in advance as they’re offered on a first come, first serve basis.

SMOKING POLICY

The Hotel De Anza is a 100% non‐smoking hotel. A guest will be assessed a $250 cleaning fee if found in violation of this policy. The front desk can provide information about designated outside smoking areas.

ILLEGAL SUBSTANCES AND ACTIVITIES

The Hotel De Anza reserves the right to evict any guest with illegal substances, participating in illegal activity or disorderly conduct; the room and tax is non‐refundable.

PET POLICY

Hotel De Anza welcomes pets. Please note, there are a limited amount of pet-friendly rooms. These rooms must be arranged in advance. Guests are encouraged to complete our hotel's pet agreement prior to arrival and present upon check‐in. Learn more about Hotel De Anza's pet policy below.

Please view our Pet Policy here.  

GUARANTEE

A valid credit card is required at the time of reservation to guarantee the stay. Credit cards are authorized for room, taxes and incidental charges at the time of check‐in. Some rates require prepayment at the time of booking and are non‐refundable. We do not accept personal checks.

INCIDENTAL DEPOSIT

A refundable deposit will be taken at the time of check-in to cover the cost of incidentals such as parking, room service, restaurant, etc. It will also cover the cost of repairs, excessive cleaning or other charges that may result from the guest's failure to comply with Hotel De Anza's policies. The deposit must be taken from a valid credit card and will be refunded once the room is properly inspected.

TAXES AND FEES

• San Jose Occupancy Tax: 10%
• Convention Center Facility Tax: 4% (required of all San Jose hotels even if not using the Convention Center)
• CA Tourism Assessment: .2916%
• Hotel Business Improvement District (HBID): $2.50 per room per night

HOTEL AMENITY FEE

Our $14.95 Amenity Fee features the following unique amenities:

Morning coffee/tea in hotel reception area

Italy’s most respected coffee brand, Illy Espresso machine and coffee selection in room

Hotel Fitness Facility, available 24 hours

Hotel Business Center, available 24 hours

Hotel-wide Wi-Fi access

Phone calls throughout the United States

Concierge services and discounts on select local attractions

PressReader access

Refillable Water Stations

Reusable Water Bottle

One (1) complimentary In-Room Movie per stay

Welcome Beverage at Front Desk upon arrival

 

DELIVERIES

Guests may have packages shipped to Hotel De Anza. Packages are accepted one week in advance and require the name and arrival day of the recipient.

LOST AND FOUND

Hotel De Anza will hold lost and found items for 30 days. The hotel is not responsible for any items that are in lost and found.