Vacation Rental Ownership

Looking for a company to successfully manage your Vail vacation rental for you?  Destination Resorts Vail has been managing properties in the Vail Valley for over 30 years with a strong local understanding of the ever changing market and fulfilling our condominium owner's desires. Our professional, full-service, rental management program includes front desk, housekeeping, maintenance and 24-hour emergency services.  We would love to answer any questions you may have about our vacation rental management program.  

Please call us at 970-476-1350 for more information on our vacation rental management services.

Introducing the Hyatt Residential Management Owners Program

As a Destination Residence owner with your unit in Hyatt’s rental pool, you can participate in the Hyatt Residential Management Owners Program, launching on March 1, 2020. It gives you access to exceptional benefits like World of Hyatt membership with elite Globalist status. Plus, you get a special Hyatt Owners Rate at 900 hotels around the world – including Destination Hotels and other great brands like Andaz, Thompson Hotels, Hyatt Regency and more. Read more here > 

Also new this winter, Destination Resorts Vail owners receive benefits* at our Vail sister properties, Grand Hyatt Vail and Christiania at Vail.

• 20% discount at Gessner inside Grand Hyatt Vail
• 20% discount at The Spa at Grand Hyatt Vail
• 20% discount at Sarah's Lounge inside Christiania at Vail 

Additionally, owners can purchase a discounted annual membership at Aria Athletic Club at Grand Hyatt Vail. 

• $780 per individual membership (40% savings)
• $1,320 per family membership (30% savings)

*Ask your owner relations manager for a membership card that you can bring with you to redeem your discounts.

AN INTRODUCTION TO OUR RENTAL PROGRAM

As you consider your options for a property manager, we want to make you aware of the advantages we offer our owners and guests.

Destination Resorts Vail has been a presence in the Vail Valley for more than 30 years. We live, work, and play here. Our inspired people and our culture are a part of this place and we are simply the best in class, with the right expertise to drive results.

Long a part of the independent Destination Hotels portfolio, we are also now a part of the Hyatt family of brands, within their newly created Independent Collection. The benefits of joining with Hyatt are myriad – both in terms of personal benefits to you, the owner, as well as the business benefits that come with a Global family of brands.

There are more than 2,500 privately owned residences in the Destination Hotels portfolio, but the one we are most concerned with is yours.

Maintenance

As an owner, you have high expectations for the maintenance and care of your home. Destination Resorts Vail employs a well-trained team of experienced maintenance engineers. This team performs regular preventative maintenance inspections to ensure your condo remains in good repair. They also respond to guest needs should there be any issues during their stay. We maintain the area’s largest 24-hour maintenance staff, all of whom are based locally. Should your residence require work that is beyond the scope of our staff, we will arrange contracted labor.

Housekeeping

For rental occupancy, our housekeeping services include laundry, maid service, linens and supplies.  Unlike most of our competitors, we provide services to rental guests each day at our cost, allowing us to inspect the unit and ensure the guest is properly caring for your home, and we visit the unit twice a week when it’s not occupied.  Spring and fall cleans are conducted annually and may include window washing, drapery cleaning, carpet cleaning, furniture & fixture repairs, interior painting and other services consistent with high standards of first quality resort rental property.   

Communication

Communication is key to providing reliable, high quality care for your home. Our dynamic team ensures that your condo is in perfect working order and is maintained in a fashion that is consistent with guest expectations and your pride of ownership, while enhancing the long-term value of the property. We have an online owner portal that gives you 24/7 access to your monthly statements, calendar of use, maintenance and housekeeping workorders, and more. And we are always happy to simply jump on the phone and talk about your unit. One of the benefits of being on-the-ground in Vail is that our team knows what is going on with each individual residence.

Owner Relations

Our dedicated owner relations manager will work with you personally to leverage the uniqueness of your property. She stands ready to enhance your lodging quality assurance (LQA) rating and the guest’s experience by passing along discounted pricing offered by our strategic sourcing and procurement partnerships, and local vendors alike. Last year, we placed more than 100 high quality Simmons’ mattresses, two dozen LG televisions, countless kitchen inventory packages, and helped more than 32 unit owners increase their LQA rating! 

Marketing

Our marketing efforts are among the best in Vail. Our team executes a multi-channel strategy that includes branding, email marketing, e-commerce, reputation management, public relations, and social media. Our dynamic revenue optimization team is spearheaded by the Director of Revenue Strategy, plus we have a central reservations office on site that is open seven days a week.

Additionally, our sales and marketing efforts are supported by Hyatt, including the selling power of the Hyatt Global Sales Force. Our integration into the overall Hyatt brand creates awareness and opportunity with a global reach.

On-Site Assistance

Beyond checking guests in, our front desk agents are on-site and more than happy to help owners and guests alike with making recommendations and reservations for activities and restaurants in the area. We also have three team members that live at The Landmark and are accessible to owners and guests 24/7. This includes assistance with late night check ins, maintenance issues, emergency situations, or simply answering questions. 

Thank you for considering us for your property management needs. We welcome the opportunity to serve you.