Policies and Checking In

Welcome to Vail, Colorado!

Check-in: 4:00 p.m.     Check-out: 10:00 a.m. 

All properties check in at The Landmark, 610 West Lionshead Circle, Vail CO 81657.

• Parking in our garage for one vehicle is included in your nightly rate
• Additional parking is available in the Town of Vail parking structures for a fee
• We are a smoke-free establishment
• All guests must be accompanied by an adult of 25+
• Concierge services available

Front Desk

All properties check in at The Landmark Front Desk, 610 West Lionshead Circle. 

Our Front Desk is open 7:00 a.m. to 10:00 p.m. (hours vary in the summer). If you arrive after hours, please pick up your keys from the lock box located at the front entrance of The Landmark.

Summer Reservations Policy

Standard Payment Policy — Reservations require a deposit of the first night’s room rate, due within 24 hours by credit card.  Final payment is due 7 days prior to arrival.

*NEW* Summer Cancellation Policy — All summer reservations are fully refundable up to 24 hours prior to check-in, at which time the reservation becomes non-refundable. 

Winter Reservations Policy

Standard Payment Policy — 2 nights lodging and tax due upon booking, full payment of reservation total due 30 days prior to arrival

Standard Cancellation Policy — Cancellations received more than 61 days are refundable less $75, between 60 and 31 days prior to arrival date are subject to deposit of two nights rent including taxes and fees.  Cancellations 30 days or less prior to arrival are subject to full forfeiture of the reservation total.

Fees

Tax — Rates do not include state and local tax which are subject to change.  Tax is currently at 9.8%.

Resort Fee — All Destination Resorts Vail reservations will be subject to a taxable 6.5% resort fee which covers varying services at each property.

Rollaways and Pack N Plays — Available upon request, based on availability. Rollaways are $25/day. Pack N Plays are $15/day.