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Frequently Asked Questions

What is a vacation rental?

Destination Resorts Vail Vacation Rentals are a unique collection of condominiums that are available for rent - much like you would book a hotel room.  But unlike a typical hotel room, a vacation rental at our Vail, Co ski resort is much more - it's a home. A home that's perfect for vacations, family reunions, corporate retreats, wedding parties and many other occasions.

  • The Space You Need - Instead of a room, a vacation home or condo rental gives you a spacious home environment where entire families and groups can gather and be together under one roof. With its fully equipped kitchen, furnished living and dining areas, and patios/balconies your vacation home is perfect when you're planning to stay more than one or two days.
  • The Privacy You Want - One of the biggest benefits of renting a Destination Resorts Vail condo rental is the freedom it gives you to relax in comfort, quiet and privacy.
  • The Amenities of a Fine Hotel - Destination Resorts Vail Vacation Rentals combine luxury, space, comfort and privacy with gracious hotel services. These include seasonal daily housekeeping, full-service front desk, secured after hours check-in, concierge assistance and business services - as well as on-site recreation such as swimming pools and hot tubs. Amenities within the Destination Resorts Vail collection include access to Vail mountain, cross country skiing, championship golf, hiking, biking, rafting, events and activities, as well as shopping and exceptional dining options.
  • The Best Location - Destination Resorts Vail offers vacation rentals in prime locations within Lionshead Village - walking distance to ski access, shopping and dining.

What type of vacation rentals does Destination Resorts Vail offer?

Our Vail vacation rentals include condos from one to four bedrooms plus lofts.

What features do your vacation rentals provide?

Our vacation rentals include fully equipped kitchens, living and dining areas, on-site laundry facilities or in-unit washers and dryers, cable television, high-speed internet service and more.

Do we need to bring our own towels and linens?

No. Destination Resorts Vail provides luxury linens, towels and bath amenities in every vacation condo. Each property features fully furnished units, including fully equipped kitchens.

Will we receive housekeeping service?

Daily housekeeping service is one of the many resort services you can expect to receive when you rent a vacation condo or townhouse through Destination Resorts Vail. Our daily housekeeping service is available on a seasonal basis, and includes cleaning the kitchen and loading the dishwasher, trash removal, making of beds and general cleaning as needed. In addition, every 4th day during your stay our housekeeping department completely vacuums your vacation rental, dusts all furniture and changes the bed linen.

Who is responsible for cleaning the condo rental at departure?

We are. We would never ask you to spoil your Vail vacation by spending your last day cleaning! In addition, by providing professional housekeeping services, we ensure that all of our guests experience the same high standards of meticulously maintained vacation condo rentals.

Is renting from Destination Resorts Vail the same as renting direct from a homeowner?

When you call an individual homeowner, they may only offer one home or condo to you. The owner has a vested interest in renting his home or condo but he very likely will not be readily available if you have any issues. A Destination Resorts Vail reservations specialist is a professional trained to listen to your needs, to fit you into a vacation rental that suits your unique requirements. Each property we manage has an operational and maintenance team to deal with unexpected issues. Most vacationers have confidence renting from Destination Resorts Vail because of the reputation they have established for quality and service excellence.

Are vacation rentals the same as a time-share?

No, they are not. Vacation rentals are privately owned, fully furnished homes or condos. When renting a Vail condo or vacation townhome from Destination Resorts Vail, you are provided many options and a much greater variety of accommodation types and sizes. Timeshares are fully furnished accommodations that have been sold up to 50 times, each purchaser buying a certain amount of time. Timeshare rentals are also more restrictive with dates, for example, stays may be allowed only from Saturday to Saturday. Destination Resorts Vail does not sell, manage or represent any timeshare or fractional vacation rentals.

How far are your properties from Vail Mountain?

Our properties are centrally located in Lionshead Village. One property is approximately a 5 minute walk to the Eagle Bahn Gondola.

Is parking available for our condominium vacation rental?

Yes, parking is included for one vehicle per condominium which is included in the nightly rate. For additional vehicles, fees may apply based on availability.  

Is there shuttle service available?

 Destination Resorts Vail does not have shuttle service.  We do however provide a complimentary grocery shuttle that runs daily.   The Town of Vail also provides a great shuttle service from Lionshead Village into Vail Village with multiple convenient bus stops along the way.   Please know that once you are in Vail, a car is not necessary, everything is in walking distance.

Destination Resorts Vail is a part of the highly respected Destination Hotels & Resorts collection. Click here for more information.

Questions About Vail

What time do the lifts open and close?

Hours of operation is 8:30AM – 4:00 PM. Do expect for the chairlifts to run from 9:00AM – 3:30AM during the early winter months. The back bowls of Vail Mountain tend to close 30 minutes earlier than the frontside lifts.

What is the elevation of Vail?

Vail’s average elevation is 8,150 feet above sea level.

How large is Vail Mountain?

Coveted as one of the largest ski resorts in the world with more than 5,200 acres of developed ski and snowboard terrain, seven legendary Back Bowls spanning seven miles, and the most groomed terrain.

Do I need a car when I visit Vail?

A vehicle is not needed while vacationing in Vail if you plan on staying close to Lionshead and Vail Villages. The Town of Vail has a complimentary bus system throughout Vail. While staying with Destination Resorts Vail we cut the hassle of the bus and offer a daily complimentary grocery shuttle.

What kind of weather can I expect when visiting Vail?

Weather varies throughout our four season resort and weather can change rapidly. Always be prepared with layers, sunscreen and water.

What is the most affordable ski pass to purchase?

The Epic Pass is the most popular allowing unlimited access to other Vail Resorts destinations. Offering Epic Pass, Epic Local Pass, Epic 7 Day and Epic 4 Day to accommodate the specific needs you may have.

Where is the nearest airport? 

The Eagle County Airport located in Eagle, CO approximately 40 miles west of Vail, Colorado.  Eagle County Regional Airport is constantly adding winter season serviced by Air Canada, American, Delta and United from markets including Atlanta, Chicago, Dallas/ Ft. Worth, Denver, Houston, Los Angeles, Miami, New York/ JFK, Newark, Phoenix, Toronto and Washington DC.  For more flight information and current flight flight schedules visit  



Vail is the ultimate Colorado family vacation for adults and children. Join the seasonal fun and experience Vail activities including hiking, rafting, fishing, skiing, snowboarding, ice skating and snowmobile trips.

Pool / Hot Tub Hours

Landmark Winter Hours: 3PM - 10PM

Summer Hours: 10AM - 10PM

Landmark Fitness Center: 8AM- 10PM

Enzian guests use Landmark facilities

Vail 21: 3PM- 10PM

Vantage Point: 8AM- 10PM (Pool only available during summer months)

Westwind: 9AM- 9PM


Fresh towels and trash removal provided daily, departure clean included in rate

Stays of 5 nights or more, complimentary linen change is provided

Additional services available for purchase

Hours of Operation

Daily 8AM- 10PM (off-season hours will vary)

Check-in is at 4PM

Check-out is at 10AM

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