Who are we?
Destination Residences Hawaii is a locally managed division of the global Destination by Hyatt brand. Our expertise in luxury hospitality and premier property management spans across three of the Hawaiian Islands. On the island of Maui, we offer the largest selection of vacation residences at twelve distinct condo resorts in Wailea-Makena, Lahaina and Kaanapali. On Hawaii Island, we represent two resorts in the Mauna Lani development surrounded by stunning golf courses and beautiful coastlines. We complete our Hawaiian footprint on Kaua’i, where we manage a collection of 3- and 4-bedroom private villas on the southern coast in addition to the private club community of Kukui’ula.
Where are we located?
From reservations and front desk to housekeeping and maintenance, our operations is based in our hometown of Wailea. Our location allows us immediate response time, ensuring your multi-million dollar vacation residence is always well cared for and your guests' needs will be taken care of.
What do we offer?
Destination Residences Hawaii offers full service Vacation Rental Management of your luxury vacation residence including sales and marketing, guest service, accounting, renovation and remodeling; and response to potential and realized natural disasters and crises. Our homeowners enjoy a turnkey, seamless ownership experience along with the assurance that their real estate assets are protected.
Sales and Marketing
We build our business on research and analytics, understanding market conditions, pricing and inventory deployment to achieve the highest annual yield for our homeowners. We work with multiple channels of distribution and with Hawaii’s top travel industry partners to attract year-round visitors for your vacation residence. By joining our luxury vacation rental program, you are placing your investment with one of the world’s most trusted hospitality companies, dedicated to enhancing the image/brand of your Wailea property as well as your real estate value by creating an exceptional reputation and attracting the highest quality guests to stay in your residence
Guest Services and Concierge
Our Guest Experience Team handles all guest needs from the moment they arrive. Our local staff and Concierge knows the destination, its heritage and unique experiences that matter most to our guests.
Renovation and Repair
Because we are the largest operator of vacation rentals in Wailea, we are able to negotiate discounted pricing on renovation and repair of your unit, including major appliances, flooring and carpeting, furniture and décor, countertops, painting and fixtures as well as complete kitchen and bath remodels.
Accounting
Full accounting service can be provided to our owners which include paying of utility bills, accounts payable, accounts receivable, monthly statements, annual summary of income and expenses, assumption of bad debts and annual auditing.
Home Care Services
Our housekeeping and maintenance teams check your property regularly, to ensure everything is in working order. You have confidence that your vacation home away from home is well cared for.
Real Estate
Destination Residences Hawaii is a licensed Real Estate Broker. This means that you have knowledgeable sales agents managing your asset. Additionally, when you’re ready to sell or buy, you can work with the people who know your property best at our Maui beach villa rentals and residences.
Homeowner Benefits
Homeowners receive an immediate complimentary upgrade to the VIP Globalist status withing the World of Hyatt program, the highest membership tier. Enjoy special room rates at more than 29 hotel and resort brands within the Hyatt portfolio worldwide. Other benefits include complimentary room upgrades, waived resort fees, late checkouts (when available), complimentary resort breakfasts, and more!
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