Reservation Policies & Fees
Policies for Wailea Elua Village, Wailea Ekahi Village, Wailea Ekolu Village, Grand Champions, Polo Beach Club and Makena Surf:
Deposit
- One night non-refundable deposit, inclusive of tax will be charged at time of booking.
- Stays of 21 nights or longer will be charged a 50% non-refundable deposit inclusive of tax at time of booking.
- For the Christmas/New Year’s period (12/18/21 – 1/2/22): 50% deposit will be taken at time of booking, inclusive of tax.
Remaining Balance
- Will automatically be charged on credit card provided 14 days prior to arrival.
- For the Christmas/New Year’s period (12/18/21 – 1/2/22): Balance will be automatically charged 60 days prior to arrival.
Fees:
- All Reservations will be assessed a 9.98% service fee inclusive of tax and a property check-in fee inclusive of tax of $156.25 for Wailea Elua Village, $54.17 for Makena Surf and $83.34 for Polo Beach Club.
- A non-refundable Damage Waiver fee of $79, plus tax if applicable, will be applied to the total cost of your reservation. This will cover the costs of any accidental damage of the vacation rental and it's contents up to $1,500. Click here to view the full damage waiver: Destination Residencies Wailea Damage Waiver
Cancellation Terms
- 14 days or more notification prior to arrival, one night’s deposit will be forfeited.
- Less than 14 days notification prior to arrival, Full forfeiture of reservation value: No refunds.
- Stays of 21 nights or more, 60 days or more notification prior to arrival: 50% deposit will be forfeited.
- For the Christmas/New Year’s period 12/18/21-1/2/22:
- Cancellations 60 days or more prior to arrival: 50% deposit will be forfeited
- Cancellation within 60 days of arrival: Full forfeiture of reservation value, no refunds.
Policies for Ho'olei Residences
Deposit
- One-night non-refundable deposit, inclusive of tax will be charged at time of booking.
- Stays of 21 nights or longer will be charged a 50% non-refundable deposit inclusive of tax at time of booking.
- For the Christmas/New Year’s period, 50% non-refundable deposit will be taken at time of booking, inclusive of tax.
Remaining Balance
- Will automatically be charged on credit card provided 30 days prior to arrival.
- Stays of 21 nights or longer balance will be charged automatically on card on file 60 days prior to arrival
- For the Christmas/New Year’s period balance will be automatically charged on credit card provided 60 days prior to arrival.
Fees
- All Reservations will be assessed a 5.87% service fee inclusive of tax.
- A non-refundable Damage Waiver fee of $149, plus tax if applicable, will be applied to the total cost of your reservation. This will cover the costs of any accidental damage of the vacation rental and it's contents up to $3,000. Click here to view the full damage waiver: Ho'olei Residences Damage Waiver
Cancellation Terms
- 30 days or more notification prior to arrival, one-night deposit will be forfeited.
- Less than 30 days notification prior to arrival. Full forfeiture of reservation value: No refunds.
- Stays of 21 nights or more
- Cancellations 60 days or more prior to arrival: 50% deposit will be forfeited
- Cancellation within 60 days of arrival: Full forfeiture of reservation value, no refunds.
- For the Christmas/New Year’s period:
- Cancellations 60 days or more prior to arrival: 50% deposit will be forfeited
- Cancellation within 60 days of arrival: Full forfeiture of reservation value, no refunds.
Policies for Wailea Point:
Deposit
- 50% non-refundable deposit inclusive of tax will be taken at time of booking.
Remaining Balance
- Will automatically be charged on credit card provided 30 days prior to arrival.
- All Reservations will be assessed a 9.98% service fee inclusive of tax.
Cancellation Terms
- 30 days or more notification prior to arrival: 50% deposit will be forfeited.
- Cancellation within 30 days of arrival: Full forfeiture of reservation value, no refunds.
Fees:
- A non-refundable Damage Waiver fee of $79, plus tax if applicable, will be applied to the total cost of your reservation. This will cover the costs of any accidental damage of the vacation rental and it's contents up to $1,500. Click here to view the full damage waiver: Destination Residencies Wailea Damage Waiver
Check-In/Check-Out Times
- Check-in is 4:00pm; Check-out is 11:00am
Minimum Night Stay Requirements
- Wailea Elua Village, Makena Surf: Five (5) night minimum
- Wailea Beach Villas, Wailea Ekahi Village, and Polo Beach Club: Three (3) night minimum
- Wailea Grand Champions and Wailea Ekolu Village: Two (2) night minimum
- Wailea Point: 30 night minimum
Other Terms & Conditions
- A passport or U.S. government ID and an accepted credit card matching the name on the reservation will be required to check-in
- We honor MasterCard, Visa, American Express, JCB, Diners Club and Discover
- Additional per person over standard occupancy charge of $35 plus tax for all properties except Wailea Beach Villas
- Wailea Beach Villas additional per person over standard occupancy charge of $50 plus tax
- Children 12 years and under stay free, but are included in maximum occupancies
- No pets allowed
- Rates are subject to 13.25% Transient Accommodations Tax and 4.17% General Excise Tax
- Rates are subject to a 9.98% service fee on all reservations
- Rates are subject to a 5.87% service fee for Wailea Beach Villas
- All rates, fees and taxes are subject to change
- All units are non-smoking and outdoor areas may be restricted in accordance with the individual property's Homeowner Association Rules
For reservations, please call (800) 367-5246, or email DRHinfo@DestinationHotels.com
