Reservation Policies & Fees
Policies for Wailea Elua Village, Wailea Ekahi Village, Wailea Ekolu Village, Grand Champions, Polo Beach Club and Makena Surf:
Deposit
- Two night refundable deposit, inclusive of tax will be charged at time of booking.
- For Christmas/New Years (12/20/23-1/3/24) booking, we will take a 50% non-refundable deposit inclusive of tax at time of booking.
Remaining Balance
- Will automatically be charged on credit card provided one day prior to arrival.
- For the Christmas/New Years period (12/20/23 – 1/3/24): Balance will be automatically charged 90 days prior to arrival.
Fees:
- All Reservations will be assessed a 8.50% service fee plus taxes.
- Elua Village - A property check-in fee of $150.00 plus taxes will be assessed per reservation.
- Makena Surf - A property check-in fee of $50.00 plus taxes will be assessed per reservation.
- Polo Beach Club – A property check-in fee of $100.00 plus taxes will be assessed per reservation.
- A non-refundable Damage Waiver fee of $79, plus tax if applicable, will be applied to the total cost of your reservation. This will cover the costs of any accidental damage of the vacation rental and it's contents up to $1,500. Click here to view the full damage waiver: Destination Residencies Wailea Damage Waiver
Travel Insurance
Cancellation Terms
- 30 days or more notification prior to arrival, two night's deposit will be refunded.
- Less than 30 days notification prior to arrival, two nights deposit will be forfeited.
- For the Christmas/New Year’s period 12/20/23-1/3/24:
- Cancellations 90 days or more prior to arrival: 50% deposit will be forfeited
- Cancellation within 90 days of arrival: Full forfeiture of reservation value, no refunds.
Policies for Ho'olei Residences
Deposit
- Two night refundable deposit, inclusive of tax will be charged at time of booking.
- For Christmas/New Years (12/20/23-1/3/24) booking, we will take a 50% non-refundable deposit inclusive of tax at time of booking.
Remaining Balance
- Will automatically be charged on credit card provided one day prior to arrival.
- For the Christmas/New Years period (12/20/23 – 1/3/24): Balance will be automatically charged 90 days prior to arrival.
Fees
- A non-refundable Damage Waiver fee of $149, plus tax if applicable, will be applied to the total cost of your reservation. This will cover the costs of any accidental damage of the vacation rental and it's contents up to $3,000. Click here to view the full damage waiver: Ho'olei Residences Damage Waiver
Travel Insurance
Cancellation Terms
- 30 days or more notification prior to arrival, two night's deposit will be refunded
- Less than 30 days notification prior to arrival, two nights deposit will be forfeited.
- For the Christmas/New Year’s period:
- Cancellations 90 days or more prior to arrival: 50% deposit will be forfeited
- Cancellation within 90 days of arrival: Full forfeiture of reservation value, no refunds.
Policies for Wailea Point:
Deposit
- Two night refundable deposit, inclusive of tax will be charged at time of booking.
- For Christmas/New Years (12/20/23-1/3/24) booking, we will take a 50% non-refundable deposit inclusive of tax at time of booking.
Remaining Balance
- Will automatically be charged on credit card provided one day prior to arrival.
- For the Christmas/New Years period (12/20/23 – 1/3/24): Balance will be automatically charged 90 days prior to arrival.
Cancellation Terms
- 30 days or more notification prior to arrival, two night's deposit will be refunded.
- Less than 30 days notification prior to arrival, two nights deposit will be forfeited.
- For the Christmas/New Years period 12/20/23-1/3/24:
- Cancellations 90 days or more prior to arrival: 50% of deposit will be forfeited
- Cancellation within 90 days of arrival: Full forfeiture of reservation value. NO REFUNDS.
Fees:
- All Reservations will be assessed a 8.50% service fee plus taxes.
- A non-refundable Damage Waiver fee of $79, plus tax if applicable, will be applied to the total cost of your reservation. This will cover the costs of any accidental damage of the vacation rental and it's contents up to $1,500. Click here to view the full damage waiver: Destination Residencies Wailea Damage Waiver
Travel Insurance
Check-In/Check-Out Times
- Check-in is 4:00pm; Check-out is 11:00am
Minimum Night Stay Requirements
- Wailea Elua Village, Makena Surf: Five (5) night minimum
- Wailea Beach Villas, Wailea Ekahi Village, and Polo Beach Club: Three (3) night minimum
- Wailea Grand Champions and Wailea Ekolu Village: Three (3) night minimum
- Wailea Point: 30 night minimum
- *Minimums subject to change without notice and may be higher during the holiday.
Other Terms & Conditions
- A passport or U.S. government ID and an accepted credit card matching the name on the reservation will be required to check-in
- We honor MasterCard, Visa, American Express, JCB, Diners Club and Discover
- Additional per person over standard occupancy charge of $35 plus tax for all properties except Wailea Beach Villas
- Wailea Beach Villas additional per person over standard occupancy charge of $50 plus tax
- Children 12 years and under stay free, but are included in maximum occupancies and if using existing bedding.
- No pets allowed
- Rates are subject to 13.25% Transient Accommodations Tax and 4.17% General Excise Tax
- All rates, fees and taxes are subject to change
- All units are non-smoking and outdoor areas may be restricted in accordance with the individual property's Homeowner Association Rules
For reservations, please call (800) 367-5246, or email DRHinfo@DestinationHotels.com
