Skip to content
Wailea Elua Village Pool

Reservation Policies

Reservation Deposit

  • Two nights deposit, inclusive of tax and resort fee, due one day after initial request for reservations at our Wailea, Maui beach villa rentals and Makena properties.

Reservation Policies - Destination Residences Hawaii


Reservation Policies - Wailea Beach Villas


Cancellations 

  • Cancellations with 15 or more days notification: Deposit will be refunded.
  • Cancellations made within 14 days will be charged the full reservation value minus accommodations tax and service fee.


Cancellations - Wailea Beach Villas

  • Cancellations with 22 or more days notification: Deposit will be refunded.
  • Cancellations made within 21 days will be charged the full reservation value minus accommodations tax and service fee.


Cancellation for the Christmas Period

  • For cancellations up to 121 days prior to arrival will forfeit a two-night deposit.
  • Cancellations within 120 days of arrival will be charged the full reservation value minus accommodations tax and service fee.


Minimum Night Stay Requirements

  • Wailea Elua Village: Five (5) night minimum
  • Wailea Beach Villas, Makena Surf Wailea Ekahi Village, and Polo Beach Club: Three (3) night minimum
  • Wailea Grand Champions and Wailea Ekolu Village: Two (2) night minimum

 

Other Terms & Conditions

  • Check-in time: 4 pm
  • Check-out time: 11 am
  • A passport or U.S. government ID and an accepted credit card matching the name on the reservation will be required to check-in
  • We honor MasterCard, Visa, American Express, JCB, Diners Club and Discover
  • Additional per person over standard occupancy charge of $35 plus tax for all properties except Wailea Beach Villas
  • Wailea Beach Villas additional per person over standard occupancy charge of $50 plus tax as well as a 2.86% service fee
  • Children 12 years and under stay free, but are included in maximum occupancies
  • No pets allowed
  • Rates are subject to 10.25% Transient Accommodations Tax and 4.17% General Excise Tax
  • Rates are subject to a 9.73% service fee on all reservations
  • All rates, fees and taxes are subject to change
  • All units are non-smoking and outdoor areas may be restricted in accordance with the individual property's Homeowner Association Rules

For reservations, please call (833) 223-9836, or email DRHinfo@DestinationHotels.com

Make Our Destination Yours

Make A Reservation

Help Me Decide

Modify/Cancel Reservation

Help Me Decide

Modify/Cancel Reservation