Skip to content
Wailea Elua Village Pool

Reservation Policies

Policies for Wailea Elua Village, Wailea Ekahi Village, Wailea Ekolu Village, Grand Champions, Polo Beach Club and Makena Surf:

Deposit  

  • One night non-refundable deposit, inclusive of tax will be charged at time of booking.
  • Stays of 21 nights or longer will be charged a 50% non-refundable deposit inclusive of tax at time of booking.
  • For the Christmas/New Year’s period (12/18/21 – 1/2/22): 50% deposit will be taken at time of booking, inclusive of tax.

Remaining Balance    

  • Will automatically be charged on credit card provided 14 days prior to arrival.
  • For the Christmas/New Year’s period (12/18/21 – 1/2/22): Balance will be automatically charged 60 days prior to arrival.

Fees:

  • All Reservations will be assessed a 9.98% service fee inclusive of tax and a property check-in fee inclusive of tax of $156.25 for Wailea Elua Village, $54.17 for Makena Surf and $83.34 for Polo Beach Club.

Cancellation Terms

  • 14 days or more notification prior to arrival, one night’s deposit will be forfeited.
  • Less than 14 days notification prior to arrival, Full forfeiture of reservation value: No refunds.
  • Stays of 21 nights or more, 60 days or more notification prior to arrival: 50% deposit will be forfeited.
  • For the Christmas/New Year’s period 12/18/21-1/2/22:
  • Cancellations 60 days or more prior to arrival: 50% deposit will be forfeited
  • Cancellation within 60 days of arrival: Full forfeiture of reservation value, no refunds.

Policies for Wailea Point:

Deposit  

  • 50% non-refundable deposit inclusive of tax will be taken at time of booking. 

Remaining Balance    

  • Will automatically be charged on credit card provided 30 days prior to arrival.
  • All Reservations will be assessed a 9.98% service fee inclusive of tax. 

Cancellation Terms

  • 30 days or more notification prior to arrival: 50% deposit will be forfeited.
  • Cancellation within 30 days of arrival: Full forfeiture of reservation value, no refunds.

Check-In/Check-Out Times

  • Check-in is 4:00pm; Check-out is 11:00am

Minimum Night Stay Requirements

  • Wailea Elua Village, Makena Surf: Five (5) night minimum
  • Wailea Beach Villas, Wailea Ekahi Village, and Polo Beach Club: Three (3) night minimum
  • Wailea Grand Champions and Wailea Ekolu Village: Two (2) night minimum
  • Wailea Point: 30 night minimum

Other Terms & Conditions

  • A passport or U.S. government ID and an accepted credit card matching the name on the reservation will be required to check-in
  • We honor MasterCard, Visa, American Express, JCB, Diners Club and Discover
  • Additional per person over standard occupancy charge of $35 plus tax for all properties except Wailea Beach Villas
  • Wailea Beach Villas additional per person over standard occupancy charge of $50 plus tax
  • Children 12 years and under stay free, but are included in maximum occupancies
  • No pets allowed
  • Rates are subject to 13.25% Transient Accommodations Tax and 4.17% General Excise Tax
  • Rates are subject to a 9.98% service fee on all reservations
  • Rates are subject to a 5.87% service fee for Wailea Beach Villas
  • All rates, fees and taxes are subject to change
  • All units are non-smoking and outdoor areas may be restricted in accordance with the individual property's Homeowner Association Rules

For reservations, please call (800) 367-5246, or email DRHinfo@DestinationHotels.com

Make Our Destination Yours

Make A Reservation

Help Me Decide

Modify/Cancel Reservation Best Rate Guarantee

Help Me Decide

Modify/Cancel Reservation Best Rate Guarantee