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COVID-19 Travel Updates: Learn about our recent changes >

  • Face masks or coverings may be required in all public areas at Hyatt hotels Learn more
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    COVID-19 Travel Updates: Learn about our recent changes >

    • Face masks or coverings may be required in all public areas at Hyatt hotels Learn more
    • Our Global Care & Cleanliness Commitment focusing on safety and wellbeing
    • Rates with cancellation flexibility for existing reservations and future travel
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    Arrival Information & Driving Directions

    CHECK-IN TIME:  after 4 pm
    CHECK-OUT TIME:  before 11 am

    IMPORTANT ARRIVAL INSTRUCTIONS:

    • When you arrive please proceed to our Island Host Center for check-in at 34 Wailea Gateway, Suite A102, Wailea, 96753
    • Our Island Hosts are available daily from 8:00am - 9:00pm.   
    • After hours services are available 9:00pm - 8:00am, please call (808) 891-6200  for assistance with arrival instructions.

    After hours check-in for guests holding reservations at Wailea Elua Village should report directly to the Wailea Elua Village Security Gate located at (808) 879-6648 

    Guests arriving after hours and holding reservations for Polo Beach Club, Makena Surf, Ho'olei Residences, Wailea Ekahi Village, Wailea Ekolu Village or Grand Champions, please CALL (808) 891-6200 upon arrival for check-in instructions for your resort.

    For all Wailea Beach Villas guests, 24-hour check in is located at Wailea Beach Villas, 3800 Wailea Alanui Drive, Wailea, HI, 96753, (808) 891-4500 

    PLEASE CLICK ON THE GOOGLE MAPS LINKS BELOW FOR DRIVING DIRECTIONS FOR OUR PROPERTIES:

    Ho'olei Residences: 93 Makakehau St., Wailea, HI 96753

    Makena Surf: 4850 Makena Alanui, Waliea, HI 96753

    Polo Beach Club: 4400 Makena Alanui, Wailea, HI 96753

    Wailea Ekahi Village: 3300 Wailea Alanui, Wailea, HI 96753

    Wailea Ekolu Village: 10 Wailea Ekolu Place, Wailea HI 96753

    Wailea Elua Village: 3600 Wailea Alanui, Wailea, HI 96753

    Wailea Grand Champions: 155 Wailea Ike Place, Wailea, HI 96753

    Wailea Point: 4000 Wailea Alanui, Wailea, HI 96753









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