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Reservation Policies & Fees


  • Two night refundable deposit, inclusive of tax will be charged at time of booking.
  • For Christmas/New Year's (12/20/23-1/3/24) booking, we will take a 50% non-refundable deposit inclusive of tax at time of booking.

Remaining Balance    

  • Will automatically be charged on credit card provided one day prior to arrival.
  • For the Christmas/New Years period (12/20/23 – 1/3/24): Balance will be automatically charged 90 days prior to arrival.

Cancellation Terms

  • 30 days or more notification prior to arrival, two nights deposit will be refunded.
  • Less than 30 days notification prior to arrival, two nights deposit will be forfeited.
  • For the Christmas/New Year's period 12/20/23 -1/3/24:
  • Cancellations 90 days or more prior to arrival: 50% of deposit will be forfeited.
  • Cancellation within 90 days of arrival: Full forfeiture of reservation value.  NO REFUNDS.


  • There is a $350 plus applicable taxes housekeeping fee at the Islands of Mauna Lani (inclusive of taxes).
  • A non-refundable Damage Waiver fee of $79, plus tax if applicable, will be applied to the total cost of your reservation.   This will cover the costs of any accidental damage of the vacation rental and it's contents up to $1,500.  Click here to view the full damage waiver: Destination Residences Kona-Kohala Damage Waiver

Check-In/Check-Out Times:

  • Check-in is 4:00pm; Check-out is 11:00am

Optional Travel Insurance: