Policies

Check-in time 4:00 p.m. |   Checkout time 11:00 a.m.

• Our front desk is open 7:00 a.m - 10:00 p.m daily. If you arrive after hours a late arrival packet will be at the front desk.
• On-site parking  available (Lodge & Chateau guests only).  Parking fees are not included in the rate. During ski season a fee of $40 per night will be applied at check-out. Parking policies for condominiums vary, visit our parking page for more details.
• Rollaway and/or twin mattress available for $35 per day
• Christiania is a smoke-free establishment
• Concierge services available
• Commercial transportation available, see our directions page for more details. 
• Please note there is NO air conditioning at any of our properties, we use the fresh, Rocky Mountain air to stay cool!
• Dogs are not permitted in any of our condominiums or lodge rooms.

Lodge Room Reservation Policies

For year-end holiday and President’s Day holiday reservations, there is a 2 night non-refundable deposit due upon booking. The balance of the reservation will be taken 60 days prior to arrival and is non-refundable. This applies for stays Dec 21, 2023 – Jan 1, 2024  |  Feb 15 – 20, 2023 | Dec 22, 2024 – Jan 5, 2025  |  Feb 15 – 2025.

For winter reservations, excluding the holidays detailed above, there is a 2 night non-refundable deposit taken at the time of booking. The balance of the reservation is taken 30 days prior to arrival and is non-refundable. This applies to stays between Feb 21 – April 16, 2023  |  Jan 6 – Feb 15, 2024  |  Feb 20 – April 16, 2024.
 
For summer reservations, there is a 1 night non-refundable deposit taken at the time of booking. The balance of the reservation is taken 14 days prior to arrival and is non-refundable. This applies to stays prior to April 17 – Dec 22, 2024 | April 17 – Dec 20, 2025. 

Condo Reservation Policies

For reservations over the year-end holidays and President’s Day holidays, there is a 2 night non-refundable deposit taken at the time of booking. The balance of the reservation is taken 60 days prior to arrival and is non-refundable. This is valid for stays Dec 21, 2023 – Jan 1, 2024  |  Feb 15 – 20, 2023  |  Dec 22, 2024 – Jan 5, 2025  |  Feb 15 – 2025.

For winter reservations, excluding the holidays detailed above, there is a 2 night non-refundable deposit taken at the time of booking. The balance of the reservation is taken 30 days prior to arrival and is non-refundable. This applies to stays between Jan 2 – Feb 16, 2023  |  Feb 21 – April 16, 2023 | Jan 6 – Feb 15, 2024  |  Feb 20 – April 16, 2024.

For summer reservations, there is a 1 night non-refundable deposit taken at the time of booking. The balance of the reservation is taken 14 days prior to arrival and is non-refundable. This applies to stays prior to April 17 – Dec 22, 2022  |  April 17 – Dec 20, 2023.

Summer Long Term Reservations Policy (April 12 - November 14): For extended stays (stays 12 nights and longer) we require a non-refundable deposit of 25% of the reservation's total value at the time of booking. The remainder of the reservation is due 30 days prior to arrival, at which time the entire reservation is nonrefundable.

Housekeeping

• Trash & Towel service will be provided every other day in the condos
• Daily service will not be provided in the condos at this time
• Stays of 5 nights or more in the condos will receive a mid-stay clean. Stays of 12 nights or more will receive trash & towel service every other day, a mid-stay clean, and a full service clean. 
• Lodge rooms will receive a cleaning service every other day
• Cleaning services will be performed based on the availability of our housekeeping staff. Please contact the Front Desk for more information.

We are committed to upholding the Hyatt Global Care & Cleanliness Commitment.

All condominium and lodge reservations are subject to a 6.5% resort fee which covers varying services at the property. Please refer to out amenities page for further details. 

Travel Insurance is recommended, particularly in the winter months. Learn More>

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