Policies

Cancellation and Deposit Policies 

Summer Deposit and Cancellation Policies (April 24, 2019 - November 15, 2019): 1 Nights Lodging Due at the time of reservation, remaining balance due 7 days prior to arrival. Reservations cancelled between booking and 8 days prior are subject to a $50 Penalty and cancellations within 7 days of arrival are non-refundable. There will be no refunds for “no shows” or early departures. 

Winter Deposit and Cancellation Policy (November 16, 2019 – April 16, 2020, except Dec 17, 2019 – Jan 6, 2020): 2 Nights Lodging Due at the time of reservation, remaining balance due 30 days prior to arrival. Reservations cancelled between booking and 31 days prior are subject to a 1 nights lodging penalty. Reservations cancelled 30 days or less prior to arrival are nonrefundable. There will be no refunds for “no shows” or early departures.

Holiday Deposit and Cancellation Policy (December 17, 2019 - January 6, 2020): 2 Nights Lodging Due at the time of reservation, remaining balance due on November 1. Reservations cancelled October 31 or earlier are subject to a 1 nights lodging penalty. Reservations cancelled November 1 or later are non-refundable. There will be no refunds for “no shows” or early departures

Hotel and Condominium Policies

• Check-in time 4:00pm
• Checkout time 11:00am
• On-site parking  available (Lodge & Chateau guests only).  Parking fees are not included in the rate. During ski season a fee of $40 per night may apply. During summer season a fee of $20 per night may apply. Parking policies for condominiums vary, visit our parking page for more details.
• Continental breakfast (complimentary for Lodge guests and available to condo guests for a fee) 
• Rollaway and/or twin mattress available for $35 per day
• Christiania is a smoke-free establishment
• Concierge services available
• Commercial transportation available, see our directions page for more details. 
• Please note there is NO air conditioning at any of our properties, we use the fresh, Rocky Mountain air to stay cool!
• Dogs are not permitted in any of our condominiums, see below for the lodge dog policy. 

Vail Pet & Dog Friendly Hotel Information

• Limit ONE dog per room - 80 lbs or less.
• Dog Fee is $75.00 per reservation - it is non-negotiable, non-refundable
• Guide dog, service dog or emotional support dog NOT CHARGED DOG FEE
• Specific pet friendly rooms are subject to availability - you must call to guarantee a dog friendly room if you are bringing your furry friend.
• Direct phone bookings only, no wholesale bookings (travel agent bookings MUST provide all guest contact info if they wish to reserve a dog friendly room)
• CONDOS ARE NOT DOG FRIENDLY