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Travel Alert: COVID-19 Update >

COVID-19 Hotel Updates

Our hearts go out to everyone affected by COVID-19. The safety and comfort of our guests is always our top priority and our thoughts are with you as we all work to navigate this challenging time.

A thoughtful plan has been implemented throughout each department to go above and beyond to make every guest feel comfortable.

From all of us at The Carolina Inn and Crossroads Chapel Hill, we would like to thank you for your continued support over the past 95 Years.

Crossroads Chapel Hill

As of May 21, Crossroads Chapel Hill will continue to remain closed until further notice. 

Individual boxed breakfast, lunch and dinner options are available for purchase at the Guest Reception desk. Please note that Room Service is currently not available.

The latest developments and guidelines surrounding COVID-19 are being closely monitored on property.

Pittsboro Street Provisions

Due to current regulations, Pittsoboro Street Provisions will be be closed effective April 5th. Individual boxed breakfast, lunch and dinner options are available for purchase at the Guest Reception desk. Please note that Room Service is currently not available. 

Parking and Valet Service

All hotel guest are encourage to utilize the hotel self-parking lot. Valet parking and luggage assistance will be available upon request only. 

Dry Cleaning Services

Same day dry cleaning services is currently unavailable. Therefore dry cleaning items submitted on Tuesdays will be returned Fridays and items submitted on Fridays will be returned Tuesdays. For additional information or requests, please contact our Guest Service team at extension 3129 or by calling 919.933.2001.

Special Events

Breakfast and Bunny Brunch on Saturday, April 4 and Saturday, April 11 have been cancelled.

Unfortunately, Fridays on the Front Porch has been cancelled for the season.

UNC Commencement Reservations

We are thinking about you and your graduating student during these challenging times and the disruption COVID-19 has caused the commencement celebrations. Since graduation has been postponed, our team will be contacting you to process your refund to the method of your choosing. We ask that you do not attempt to cancel online as deposits will not be automatically refunded. Full refunds will be applied by Friday, April 17th 2020.

Due to limited staffing pertaining to COVID-19, please do not call us regarding refunds and remain patient with us as we work through this process over the coming weeks. We will contact you directly.

For Commencement/Mother’s Day Brunch reservations on Sunday, May 10th, our team will begin calling existing dining reservations for cancellation or you may call the restaurant directly at 919.918.2735 Monday – Friday, 9 a.m. - 5 p.m.

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Crossroads crafts a dining experience unique to Chapel Hill. Share a meal or cocktail with friends and family in the historic setting of The Carolina Inn. With its distinctly Southern soul and North Carolina Spirit, this award-winning restaurant and bar infuses your experience with energy, great food and a comforting sense of place.