Spirit and Philosphy of Destination Hotels & Resorts Enlivened Daily at its Distinctive Hotels and Resorts

Company Philosophy

Englewood, Colo. - The spirit of Destination Hotels & Resorts is alive at each of the company's more than 35 locations and its satellite offices. The spirit of the company is driven by a clearly defined vision and guiding principles. These philosophies are not simply stated on a poster in the hall, but are energized and interpreted daily by the company's more than 9,000 employees.

Destination Hotels & Resorts believes in practicing the highest ethical standards, achieving optimum investment performance, working to continuously improve quality assets and services, fully empowering prepared people, nurturing relationships with investors, customers, and team members and consistently working to balance the lives of its employees. Destination not only focuses on the success of its properties, but also on enriching the lives of its employees as well as its guests.

The vision and guiding principles of Destination Hotels & Resorts resonate at each individual property on a daily basis and are reflected in their desire to provide exceptional experiences for guests, employees and their communities.

Wild Dunes Resort in South Carolina has developed an ongoing, established program, The Wild Dunes Community Foundation. Employees can choose to contribute a percentage of their monthly wages to this program. The community funds are dedicated to support local, non-profit charities and organizations. Wild Dunes Associates also participate in a variety of fundraising and charitable events in an effort to enrich the lives of their guests and neighbors in the Charleston community. Among these are the annual South Carolina Beach Sweep/River Sweep, which is the largest one-day volunteer cleanup event of its kind, East Cooper Habitat for Humanity, American Cancer Society's Relay for Life and the Lowcountry Orphan Relief.

Tempe Mission Palms Hotel and Conference Center in Arizona uses the guiding principles as a way to emphasize the unique service and high ideals of the company. On occasion, guests are provided the opportunity to take a behind-the-scenes hotel tour where they see the inner workings of the property. Here, the tour guide shows guests the guiding principles and vision posted in the hallway and gives examples of how the property enlivens those daily. The property also has created a "message of the day" that is distributed to each employee before they begin their shift. In this daily communication, employees are reminded of one key philosophy to enrich each day.

The management team at The Inverness Hotel and Conference Center in Colorado uses another tool to energize the property's core values and philosophy - laminated cards that employees carry. These cards are a constant reminder of key customer service elements that employees can embody regularly. The property also has the weekly "InvernesSpeaks" program, which highlights one core value per week and makes it a topic of discussion in line-ups and daily meetings as well as new-hire orientations. The core values section of their Web site also reiterates their importance to potential visitors.

Destination Hotels & Resorts is consistently rated one of the top five independent hospitality management companies in the United States with more than 35 luxury and upscale hotels, resorts and conference centers. The company has developed a variety of initiatives to better serve its communities, stakeholders and customers including Destination Earth, an environmental sustainability program, and the Destination Delivers guest loyalty program, which provides the best available offers to members. Destination operates properties in key metropolitan areas and resort markets including Washington, D.C., Denver, San Diego, Santa Fe, Aspen, Palm Springs and Lake Tahoe. Destination is a subsidiary of Los Angeles-based investment, development and management firm Lowe Enterprises.  For more information on the properties in the Destination Hotels & Resorts collection, please visit www.destinationhotels.com or to join Destination Delivers, visit www.destinationdelivers.com.

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For high resolution, downloadable pictures of properties in the Destination Hotels & Resorts collection, please visit www.leonardo.com/destination.

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