Spa Policies

Reservations
We confirm appointments with a credit card or room number. To ensure availability of preferred appointment times, we encourage our guests to make spa arrangements when you make room reservations.

Spa Hours
Spa: 8 a.m. - 8 p.m.
Salon: 9 a.m. - 6 p.m.
Fitness Center: Open 24 hours daily (access with room key)
Pool: Open 24 hours daily (attended 8 a.m. - 6 p.m.)
Cabana Café: Lunch served 11 a.m. - 5 p.m.
Bar service: 10 a.m. - 6 p.m.

Check-In
We suggest arriving 30 minutes before your appointment so you will have time to enjoy the dressing room amenities and a soothing cup of tea in Alvadora's relaxation area before your treatment begins. Treatments will begin and end on time, as a courtesy to the next guest.

What to Wear
The spa will provide you with a robe and slippers. We recommend that you completely disrobe for your spa service. Therapists are trained in proper draping techniques, so you should always feel comfortable. For Watsu, please wear a bathing suit.

Health Concerns
Please notify the spa coordinator when booking your appointments if you are pregnant or have any physical ailments, disabilities or allergies. While the Maternity Massage is specifically designed to safely relax mothers-to-be, pregnant women should avoid treatments using deep pressure and heat, such as Hydrotherapy, Stone Massage, Reflexology and Aromatherapy.

Spa Recommendations and Guidelines
To enhance your experience and for the relaxation of all guests, we ask that everyone speak softly and refrain from using cellular phones in all public areas of the spa.